Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
haven't had it long enough to properly rate
on November 28, 2021
Posted by: Big Brad
Verified Purchase:Yes
bought this as a CHRISTMAS GIFT for a very good friend of mine & requested a note on delivery to say Merry Christmas. the coffee maker was delivered BUT NO NOTE WISHING HER A MERRY CHRISTMAS
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Doesn't last more than 8 months.
on November 28, 2021
Posted by: Mikegraham3
We are on our 3rd warranty replacement. Out gives the "descale" message and then after multiple descale sessions, it still won't brew a full cup if we use any favorite setting, full strength, or high temperature. It has to be medium temp, medium strength and then it brews a normal cup. Every 6-8 months, this happens. I'm pretty tired of it. I want my old cheap Keurig back because it worked like a champ for 3 years.
Now, this Brewer makes a REALLY good cup of coffee. So I was ok with replacing the first one since, you know, things happen. But this is our third, and my parents ALSO are on their fourth Keurig K-Supreme Plus since we bought them at the same time.
Come on Keurig. Please fix this thing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Jammin
Verified Purchase:Yes
We have had 6 Keurigs but this by far is the best. With the new brewing system the coffee has a better taste. Truly pleased with it as we have been with those in the past.
I commend your company as anytime we have had a problem with one of our purchases they have immediately taken care of the problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Know nickname
Verified Purchase:Yes
This was a replaced model. I wanted to send it back, but was refused. The one I had smelled like swamp water. I descaled once with your tech and once by myself and still smellled. It came from the machine not the holder.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lindylou15
Verified Purchase:Yes
I bought this coffeemaker about a month ago. I like the features of being able to select 4 oz to 12 oz cups. I especially like the large water tank with a handle! This Keurig heats and pours coffee in a flash!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dawnleigh1
Verified Purchase:Yes
This company is excellent to work with when their products fail. I’m amazed at their excellent customer service! I also love this new k-supreme!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HAnderson
Verified Purchase:Yes
We've only had our K-Supreme Plus for 2 weeks, but so far, we are very pleased with this coffee maker! The multiple water injectors really do improve the flavor... more robust is a word that I would use. The only con would be that on the strong setting there is a bit more splatter because of the longer brewing time, but that's a small sacrifice for the great taste of the slower brew.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: pinaybetchai143
Verified Purchase:Yes
So we had this as a replacement for the other one under warranty and thankful for the service that Keurig representatives has given me. I love the coffee maker, very east to clean and super cute!
I would recommend this to a friend!
Written by a customer while visiting keurig.com