Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
Poor product
on March 17, 2022
Posted by: Samu
Verified Purchase:Yes
I cannot give a good for this product as it only lasted 2 months. However I can give a very good review for the warranty claim service provided. The defective was replaced in a week. If this one lasts then I might be able to give a satisfactory review
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Exceptional customer service!
on March 17, 2022
Posted by: Burtrow
Verified Purchase:Yes
Very happy with machine! We never thought we would like a single serve machine, but it is convenient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Descale
on March 17, 2022
Posted by: Bob518
Verified Purchase:Yes
I’ve had a Keurig for over 12 years. First one lasted almost 11 years. Bought the K-supreme and was happy, until 3-4 months it said descale after I did it a week be fore. Then only brew 4 oz. Tried it all from the web site. You replaced,which was great.now, it did it again in 3-4 months. Descale won’t go,away and only brew maybe 4oz. You replaced again, which I’m grateful…not sure of the issue
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K- supreme plus.
on March 17, 2022
Posted by: Savi01
Verified Purchase:Yes
Love this coffee maker . More functional, easy to use, extra brew choices, and space saving.
Response from keurig.comBy KeurigConsumer CareMarch 30, 2022
We just love hearing that you're enjoying your new K-Supreme Plus coffee maker! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Simple Yet Great!
on March 17, 2022
Posted by: DebsS
Verified Purchase:Yes
We had a percolator before purchasing our first Keurig in Dec 2021. After experiencing the ease of use and less a mess to cleanup, I’m wondering what took us so long to give in and make the Keurig purchase. No more coffee filters, cleaning a nasty hot coffee pot or dealing with all those used grounds. The best part, we both get to choose the flavor we enjoy the most! Thank you Keurig for making my morning coffee so much more enjoyable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Fast Replacement
on March 18, 2022
Posted by: Jen71
Verified Purchase:Yes
Replaced under warranty. Quick ship of new machine. Within 5 days I received my replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful customer service
on March 18, 2022
Posted by: Diane Cathy
Verified Purchase:Yes
I had the supreme plus coffee maker and it started acting up and eventually just stop working. I was so disappointed. I loved that coffee maker. My first thought was just to go out and buy a different brand coffee marker. I decided to call keurig customer service. I was so impressed how they stand behind their brand. I ended up sending my old one back and they sent me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Service
on March 18, 2022
Posted by: RPS72
Verified Purchase:Yes
Called with a power issue and Customer Service took care of us.
We came home from a short vacation and found a problem with the coffee maker. Since it was fairly new I called them and they promptly gave me instructions on information they needed to allow for a replacement. I sent documents and pictures and they shipped us a new unit the next day. Great response to get us brewing again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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