Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Works like a charm
on March 16, 2022
Posted by: Nomadic living
Verified Purchase:Yes
Not my original purchase but a warranty replacement. As always this machine brews great coffee from my K-cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Service
on March 16, 2022
Posted by: Donnie Jim
Verified Purchase:Yes
We have had our K-Supreme Plus Single Serve Coffee Maker for about six months and it functioned perfectly. Then all of a sudden it wouldn’t turn on. I worked with a Keurig representative over the phone and after going through several protocols he determined we should have a new replacement. He worked with me on the proper communication with Keurig for a replacement. The new machine arrived in about ten days and it works perfectly. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K-supreme Plus without the smart technology..
on March 16, 2022
Posted by: wasted technology
Verified Purchase:Yes
Great unit. Didn't need the smart Technology?? I didn't feel it was smart technology when y
You have to reconnect to the brewer after you shut down your computer. If you didn't care about how much energy your wasting by not shutting down your computer every night. You then have to go through the connection issue with you brewer. It wasn't worth the hassle. Without the smart technology the brewer is great. No problems..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Bad design
on March 16, 2022
Posted by: lowrider3
Verified Purchase:Yes
I had this model replaced with 2 others all 3 failed. All with the same problems. Not going to try another only to be disappointed. Maybe a different model. my sister has a different model and hers works great is the reason I purchased a Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig A+ Customer Service
on March 16, 2022
Posted by: Gdeb
Verified Purchase:Yes
Keurig has customer service down pat, they set the standard for how a successful company cares for it’s customers. With Keurig you can rest assured you have the best available & know Keurig has your back.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product and Great Customer Service
on March 17, 2022
Posted by: LHK76
Verified Purchase:Yes
We love our new Keurig...but even more we love the customer service.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good coffee
on March 17, 2022
Posted by: Sadie48
Verified Purchase:Yes
I had a pump go out on my first Keurig and they replaced immediately. The new maker works great. I will continue to by Keurig products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Still has a problem
on March 17, 2022
Posted by: Azcop
Verified Purchase:Yes
I received this replacement because the first one had a defect. This machine also has a defect. I cannot set the presets because it always defaults to 8 cups. Other than this problem it works well and as always makes the best coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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