We have had 3 of these coffee makers over 6 years. After a couple of years there computer seems to have a melt down with flashing lites and no coffee making. This machine was not made for the long haul. we are only a family of two. We like the machine if it would only last. The 20% discount offered by Keurig was still more expensive than there sale price. Am I a fool to continue buying this product? We will see this could be the last one, if it don.t last 5 years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 4, 2024
Thank you for taking the time to share your review and feedback. We are sorry to hear about the issues you have faced with your coffee makers. If you ever experience an issue with any of our products, we recommend reaching out to our Consumer Care team at 866-901-2739. We are here to help!
This is at least my sixth or seventh Keurig over the years. At home, office, camper, etc. I love the look, and the footprint. The capacity is amazing. Somehow it looks smaller, but has more capacity than any other Keurig I’ve owned. I was very, very disappointed to see the power saving feature cannot be disabled. For me, one of the big selling points is being able to hit the start button and have immediate coffee. I am happy to say, that this heats up so quickly I don’t even notice that it started from off. It’s pretty amazing actually. I’m very happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 19, 2024
Thank you for your kind words and detailed feedback. We're glad to hear about how much you are enjoying your K-Supreme Plus coffee maker!