Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Makes a mess!
on April 27, 2021
Posted by: disappointed123
I cannot believe the amount of splatter this makes. Ugh! The countertop and the fridge next to it are covered every day with coffee spray (and sometimes tea, too). I am also disappointed in the grounds in my coffee. This has not happened every day, but it has happened more than once. In my opinion, this model needs some fine tuning. Or perhaps I got a "lemon"?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 28, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
I have been using a Keurig system for close to 15 years. The K-Supreme is by far the best unit I have owned. My Keurig 2.0 bit the dust. I took advantage of the create a bundle deal. Saved money on the coffee maker, got a great deal on my favorite pods. I love the new water reservoir. it is easy to detach and fill, holds a whopping 78oz. The maker is sleek and modern looking. Fits into my coffee garage perfectly. There is no clock on this maker, it isn't needed, as soon as you lift the pod holder it turns on and is ready to brew. The ability to select size, brew strength and temperature is awesome, you can program 3 settings - my personal preference is 12 oz, med strength, max temp. Hold down one of the 3 favorite settings the first time you make your selection, then just press that button and hit the big K button for the perfect cup of coffee. The max temp gives you hot enough coffee to add cold creamer and still enjoy a really hot cup of coffee. No more warming the creamer in the microwave to achieve the same results. The pods are pierced multiple times on the top, allowing all of the grounds to be used more completely. I have had this unit for a little over a week, made about 25 cups of coffee - I have not had any grounds in them. No splattering, as some reviews I read before buying warned against. So far I couldn't be happier.
Great purchase. Love the handle on water reservoir, makes it so much easier to refill. The brewer is easy to use and makes a great cup of coffee. Very happy with it so far.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus
on May 31, 2021
Posted by: megnana
We purchased the K-Supreme Plus to take with us on vacation, but loved it so much that we will switch with the Keurig we have at home. We especially like the brew strength feature.
I have had this brewer for about 2 weeks and I love it. The coffee is so much better than my k elite plus. It is so well made and looks great on my counter top. If you buy one you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig ever
on June 23, 2021
Posted by: sfcloveshercoffee
I have had this brewer for about 2 months and I LOVE it. It is so attractive in design and hands down the best coffee I have ever brewed with a Keurig. I love that is says "enjoy" at the end of the brew. Maybe all Keurig's do this but I have never noticed. I don't typically hang around the brewer after my brew is complete....haha
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Watery
on June 24, 2021
Posted by: LauraMo
I have tried to clean and troubleshoot my machine but every time my coffee tastes terrible and watered down. It is also not brewing the correct ounces.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 29, 2021
We're sorry to hear that troubleshooting did not correct the issue. Our Customer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.