Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Excellent service!
on March 11, 2022
Posted by: I forgot
Verified Purchase:Yes
My my 4 month old Keurig stopped working all of a sudden. It took me a week to build up the nerve to call them to see what could be done. I finally made the call and within 15 minutes they had me all set up to receive a replacement! It had to be one of the easiest calls I have had to made! Thank you, you have earned a customer for life with the service I was given. I am back to enjoying my coffee every day
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Quick Replacement
on March 12, 2022
Posted by: Mawilu
Verified Purchase:Yes
My K-Supreme showed it needed descaling. I followed instructions and the motor must have burnt out. It stopped working. I called Keurig and I had a new replacement within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good customer service
on March 12, 2022
Posted by: Beally
Verified Purchase:Yes
Very pleased with the way customer service handled my call and honored the warranty. The rep was very helpful with trouble shooting prior to determining it needed to be replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
This is my third Keurig coffeemaker. I really like
on March 12, 2022
Posted by: Morninggirl1
Verified Purchase:Yes
I called because my last coffeemaker stopped making coffee. I only had it for a few months. Keurig promptly sent me a new one. I hope it lasts longer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Single serve is why I first purchased it.
on March 12, 2022
Posted by: LP10splyr
Verified Purchase:Yes
When the coffee maker is working it is ideal for my use. Although, I had to purchase/exchange 3 K-Supreme/Plus in less than 2 years. Not sure reliability would make your the first star on your rating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Works great!
on March 12, 2022
Posted by: WIn Cee
Verified Purchase:Yes
Happy with the replacement. I’m glad Keurig honored the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on March 13, 2022
Posted by: Bobby23
Verified Purchase:Yes
My unit stopped working but they did a quick check with me over the phone and when it wouldn't power up, they quickly replaced it. Came in less than a week. New unit working fine. Thanks. I gave the quality a 4 simply because it stopped working after a few months but very happy it was easy to get the replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Service
on March 13, 2022
Posted by: Needtoknow
Verified Purchase:Yes
Company stands behind their product and warranty service. This is my 4th coffee maker previous models given to family members each time I upgrade. Theirs are working fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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