Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Bill211100
Verified Purchase:Yes
My K-Supreme Plus is a great coffee maker but 10 months after buying it, it quit. I called on a Sunday and a friendly customer service agent picked up right away. She was professional and knowledgeable. After asking me to do a few things, she said she would replace it. 48 hours later it arrived and I was having great coffee again. Keurig I am and will remain a loyal customer. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zxzxzx
Verified Purchase:Yes
Got a replacement sent to us and after 10 days it started to fail. Have to unplug and then restart to get it to stay on. What is up with Keurig?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cames54
Verified Purchase:Yes
We love this coffee maker. Unfortunately, we bought one in November 2021 and while descaling, it stopped working. I called Kerrigan and they were able to find the model and s/n under warranty and replaced it quickly at no charge to me. Great customer service and a great coffee maker with features we love (side water reservoir and ability to personalize strength and temperature for each user). We would purchase another in a heartbeat!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: A Thornton
Verified Purchase:Yes
Thank you so much for my Keurig, It works perfect. Its one of the best coffee maker I ever had and this is the second one the other is much larger.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Not hot enough
Verified Purchase:Yes
Reason for replacement: (1) descaling notification never went off after descaling performed followed by way above recommended rinse volume and (2) temp not as expected based on previous Keurig product even on high setting. Don’t know if descaling problem is fixed since don’t need to descale yet. Temp not fixed. Only middle temp on high setting. Cools very rapidly then and always have to microwave before drinking.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mike13
Verified Purchase:Yes
Replace a K-Supreme that was only just 13 months old because it just quit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ed L
Verified Purchase:Yes
I was hoping for a brewer that would yield a strong, European style cup of coffee. Even with Italian Roast K-cups and the Strength set to maximum, this machine makes a very American cup - plus it takes a real long time to brew a cup when set to max strength. It looks good, not like precious Keurig machines that looked like they were styled bt Fisher-Price, but still doesn't make a very good coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gdaddy
Verified Purchase:Yes
My originally purchased K-Supreme Plus Coffee Maker stopped working after one year, but Keurig customer service replaced with a new coffee maker. I had my replacement in 3 calendar days, I love the convenience of our Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com