My unit stopped working but they did a quick check with me over the phone and when it wouldn't power up, they quickly replaced it. Came in less than a week. New unit working fine. Thanks. I gave the quality a 4 simply because it stopped working after a few months but very happy it was easy to get the replacement.
Company stands behind their product and warranty service. This is my 4th coffee maker previous models given to family members each time I upgrade. Theirs are working fine.
We are so pleased with our new Supreme Plus™ Single Serve Coffee Maker. Sleek and beautiful. Looks great on the counter. Coffee settings have any combination you desire.
My Keurig was a gift. When it started acting up, I called Keurig, the tech walked me through several trouble-shooting measures. When nothing worked, arranged for a replacement. Wow. I am so pleased!!! Shipping on the replacement was fast.