My first Keurig lasted for a couple years which I thought was great. I got a 2nd, it only lasted a year. Not happy. Then I got a 3rd it lasted about 6 months, 4th lated about 6 weeks. I am now on my 5th. I do not even want a 5th. But because I only have one that I received for free from Keurig because it was under warranty my only option was to get another one. Once this one breaks, sadly I no longer have any confidence that it will last. I will just throw it in the trash and be done with it. Because I still don’t have a receipt because I got it for free and they won’t just send me my money back. So I have no option other than to keep returning them when they break to get another one.
The Keurig K-Supreme Plus makes a great cup of coffee, and fast. I'm very pleased with the quality of the machine and the coffee it makes. The user has several options (strength, cup size) and it makes a perfect cup everytime.
I had this about 6 weeks. Loved it. Then I descaled it according to directions 3xs. I could not get it out of descale, then it just stopped working. No power. I called. The person I spoke with was pleasant and helpful. After our conversation she asked that I send a picture of the serial number etc. I received a new machine identical to the one I originally purchased. Love it.