I love having a machine that is quick and simple but…my husband only has one cup a day and with filtered I feel like descaling, as you requested, every 3 months is too much when I use filtered water with my machine. I am afraid to ignore but don’t want to have issues. It takes so much time to do this descaling.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on March 10, 2022
Posted by: DHE854
I bought this brewer 1.5 years ago and have used it 1x a day at the most. It lost all power. I walked through troubleshooting with Keurig but no success. I was told it was done and since it had been over a year, I was out of luck. Never ever had a coffeemaker die before. Thought it would be a better investment.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.
I bought this almost a year ago and it stopped brewing full cups. I noticed the mechanism didn't quite open all the way or close fully. Keurig support worked with me over the phone but little could be done. Then without asking they said a replacement would be on the way. Great warranty support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
k-supreme has stopped brewing.
on March 10, 2022
Posted by: bd20
Bought the k-supreme last october . two days ago it stopped brewing. It turns on and only the 12 oz button blinks for 5 seconds and then shuts down. If i hold the power and 12 oz buttons at the same time , it will brew about 2 oz of cold liquid and then shuts down
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2022
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.