Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Sandienc
Verified Purchase:Yes
After 10+ years of loving our previous keurig it was slowly down and we decided to buy the newest model with 5 streams filtering through the kcup. It also has selections for cup oz. Strength and temperature. We love it. The coffee is better richer and ready to drink. Plus the water tank is much larger and easier to fill. Buy one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: M George
Verified Purchase:Yes
Thou I have had problems with the coffee maker there support was excellent
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Add water and inconsistent output problems
on December 9, 2021
Posted by: Cookie220
within the last month, I ordered 3 of these. One for me, one I sent to my daughter and the third I have unopened as an intended gift to my sister.
From the very beginning, it kept reading “add water” even when it was just below the max line, Keurig reps were not able to help. Kept trying, opening and closing lid as that is the only way it works, and on about the 10th time, was able to get the 8oz cup of test water. So, I kept the machine. Some mornings Worked great. But then there were mornings when it would give about 2oz of water (programmed for 10), and stop as if it was finished. Destroyed many kcups this way, wasting money. On these days, I gave up and used my Illy machine to make espresso! Gave away a very old Keurig that worked perfectly when I purchased the Supreme Plus. So far, my daughter said hers is working fine. The other two are going back. There is obviously an issue with the machine detecting water levels and consistent output. So disappointed
Response from keurig.comBy Keurig, Consumer Care, December 13, 2021
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme Plus coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Picky4me
Verified Purchase:Yes
The replacement for the failed unit arrived in a reasonable time. Too soon to know if it will last
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cindy Ohio
Verified Purchase:Yes
I have bought Keurig coffee makers for years and never had a problem before! It only took 1 phone call and one internet form to get results! I was going to give up and it was here! Amazed!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GrammyO
Verified Purchase:Yes
I love the K-Supreme Plus-I can choose the strength and temperature
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PamD819
Verified Purchase:Yes
The water canister with the handle makes it do much easier to fill. The 3 programmable settings are very convenient. I’ve had about 5 Keurigs and this us my favorite by far.
Written by a customer while visiting keurig.com
Posted by: Pickles Paduk
Verified Purchase:Yes
Received our K Supreme Plus a few weeks ago. Very impressed!…with the product and the company. A positive experience for sure!
I would recommend this to a friend!
Written by a customer while visiting keurig.com