Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Love my coffee pot, but unfortunately they have had to replace this pot 3 times. Every 3-4 months it quits working. They just replaced it again, so I am hopeful they fixed the issue that was causing it to quit working. They have been excellent to stand behind their product, so I definitely recommend Keurig brand! The customer service has been superior, just an inconvenience to not be able to make coffee for a few days til the replacement comes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: e6bboy
Verified Purchase:Yes
the replacement process was very easy and fast.
we have several Keurig machines and love them.
thanks again for the great service.
we have several Keurig machines and love them.
thanks again for the great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Beau 146
Verified Purchase:Yes
Hello my case of cream coffee make your ears so refreshing to have a fresh brew coffee every morning when I first wake up
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Can not get a return label. I’ve made 4 requests
on March 1, 2022
Posted by: DeaconQ
Verified Purchase:Yes
I need to return our broken Keurig as we have received the replacement. The email we received did not have prepaid return label.
I have follows up 4 times
I have follows up 4 times
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Harley guy
Verified Purchase:Yes
This my third K- Supreme. Two fail in less than a year. The electronics failed in both coffee makers.
They were under warranty, but a huge inconvenience.
They were under warranty, but a huge inconvenience.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Not willing to give out i
Verified Purchase:Yes
I bought this machine a year ago and it just died... Keurig actually no questions ask sent me out a replacement and it arrived two days later! That is such customer service. I will be a loyal customer forever more!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Like the personalized features
on March 2, 2022
Posted by: Larnan
I just received it and it works better than the old one. Better coffee and we can preset to both of our tastes in the house
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We're delighted to hear that you both enjoy your coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: GP Jr
Verified Purchase:Yes
Purchased the Keurig Supreme Plus around 6 months ago and had a problem. Customer service diagnosed the issue and sent a replacement. Fantastic warranty and I would recommend highly to purchase this great coffee maker and it has fabulous options for brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com