Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Ash1026
Verified Purchase:Yes
We bought the machine worked great for a month then descale came on we used the solution would not go away called CS they replaced the machine. The new machine came and when we turned it on descale was already blinking and again would not go away. So we are now on our third machine in a matter of two months. Highly recommend purchasing a different style.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products, but we are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: James74
Verified Purchase:Yes
I have had this unit several months and enjoy the multi-port feature. You can set the strength and temperature. Get an excellent cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Janice123
Verified Purchase:Yes
LOVE my new Keurig! I always did think if there were more holes in the K-Cup, there would be a ton of more flavor!!! Well, y’all did that and I love it!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy this one
on February 26, 2021
Posted by: grusin23
Bought this because it sounded cool and was expecting a great cup of coffee. Instead I have a machine that brews most of the time but every now and then for no reason my 12 oz brew stops at 2-4 oz and machine turns off. Wasting a k-cup (planned so I have to buy more?) Lots of grounds in my cup (k-cup or brewer?) Would not recommend you buy this one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Junk. Add Water & Descale Constantly On.
on March 17, 2021
Posted by: Jack Strent
Needs descaling a Lot. Add Water wont seem to go away.
Wont allow you to use clean purified or distilled water. Boo!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: dickn
Verified Purchase:Yes
Very easy to fill water and love the clear plastic water reservoir. I like the feature where 3 different people can pick their temperature, cup size and coffee strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Leesad1
Verified Purchase:Yes
I can make the perfect cup , with all the different choices. The iced coffee or tea is fabulous. I’ve used Keurig fir years, had several different models. This one is fabulous!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DottyB
Verified Purchase:Yes
Love that this keurig has a smaller footprint than my last keurig. Love the choice of brew strength! Love the convenience of a keurig and vast choice of coffee flavors! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting keurig.com