Our Keurig machine just stopped working. We called and explained this with a representative. We sent a copy of proof of purchase and to our surprise they sent us a brand new replacement. Thank you Keurig. You’ve gained a loyal customer
Gift to be about one month before stopped working by power button not coming on. Activation of warranty was pain free and reoresentative was pleasant and helpful. Love my keurig, so glad everything was so seamless. Thankyou keurig.
I bought one it last about 3 months. It was replaced with a new one. About 2 months now it has broken. I have used this name brand for years, but this model doesn't do well.
I purchased this machine 3 months ago and since the beginning the stream splashes outside of the cup. I have tried taller cups and it still splashes. I have coffee spots all over my counter and back of coffee maker. I called Keurig and they said they will replace it - will see if that occurs and I do appreciate their doing that for me. If new one works, I will adjust my rating.