Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Like the personalized features
on March 2, 2022
Posted by: Larnan
I just received it and it works better than the old one. Better coffee and we can preset to both of our tastes in the house
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We're delighted to hear that you both enjoy your coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: GP Jr
Verified Purchase:Yes
Purchased the Keurig Supreme Plus around 6 months ago and had a problem. Customer service diagnosed the issue and sent a replacement. Fantastic warranty and I would recommend highly to purchase this great coffee maker and it has fabulous options for brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: markie
Verified Purchase:Yes
no one can say that Keurig does not stand behind its products.
they saw there was a problem and took care of it right away.
I could not have been happier
they saw there was a problem and took care of it right away.
I could not have been happier
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: randy67
Verified Purchase:Yes
Got this as a warranty replacement. We love this coffee maker and use it every day. Like the features of strength and size for each cup we brew and that it takes less counter space than our old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Pleased
on March 2, 2022
Posted by: Bikercj
This is the most versatile brewer I've seen to date.
The things Ilike best about this are:
Temp programmable, very hot/medium/not too hot (my wording).
Strength 3 levels as opposed to two.
Extra size options 4 oz - 12 oz for the perfect fill of your favorite mug.
Three saved settings for 3 people's favorite brew.
Temp programmable, very hot/medium/not too hot (my wording).
Strength 3 levels as opposed to two.
Extra size options 4 oz - 12 oz for the perfect fill of your favorite mug.
Three saved settings for 3 people's favorite brew.
An example of my favorite brew: I selected very hot, strong, 8 oz and programmed it into person 3 (less likely that some joker will accidentally reset it) I press my button, press the brew button, open and close the top without removing the pod, and repeat. This fills my big mug with enough room to add my hot chocolate mix and creamer. The perfect cup every time without having to think it through before consuming said coffee.
What I didn't like: It failed about 8-10 months in.
Remedy: Keurig sent me a replacement brewer because they stand by their product and value their name and their customers.
Remedy: Keurig sent me a replacement brewer because they stand by their product and value their name and their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Albert 300
Verified Purchase:Yes
I had a problem with the power and called the company. The best people and I had a new one in one day. What a pleasure doing business with this company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TheCoffeeFan
Verified Purchase:Yes
My coffee maker stop working and they sent me a new one no charge. It was delivered immediately. Great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LK2022
Verified Purchase:Yes
My Keurig stopped working after about a year, and I called the customer support number to see if there was a way to reboot my coffee maker before purchasing another one. She tried to troubleshoot it with me over the phone, and when it didn't work, she said they were sending me a replacement! The process was so easy and quick and the customer service agent was very polite. I loved the coffee maker and the convenience, but it was the warranty and customer service that really sets them apart.
I would recommend this to a friend!
Written by a customer while visiting keurig.com