Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LKat
Verified Purchase:Yes
My new Keurig was 2 months old and the descale light came on. When going thru the descale process, the machine turned off and would not restart. I spoke with a Keurig rep, went thru trouble shooting process and a replacement was sent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nancy1010
Verified Purchase:Yes
Great features as choosing brew temperature and cup size. My first machine broke while I was descaling and Keurig replaced my machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DawnC
Verified Purchase:Yes
I bought one 5 months ago and stopped working. I contacted the company and replaced it quickly. I’m a customer for life!
Written by a customer while visiting keurig.com
Posted by: HOKY42
Verified Purchase:Yes
IRECENTLY HAD A K SUPREME PLUS THAT STOPPED WORKING. I CALLED KEURIG AND MY CALL WAS ANSWERED BY A LIVE PERON THAT SPOKE PERFECT ENGLISH! I WAS REFERRED TO ONE OF THEIR SPECIALISTS WHO HAD ME DO A NUMBER OF THINGS AND THEY DETERMINED THAT SINCE STILL UNDER WARRANTY THEY WOULD REPLACE IT. I RECEIVED THE RPLACEMENT VERY PROMPTLY AND IT IS WORKING PERFECTLY!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chrisms
Verified Purchase:Yes
We had our coffee maker for a short period of time & after descaling for some reason it just stopped working. I called the company & I had a replacement right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CathyNG
Verified Purchase:Yes
This is a replacement to my first purchase which malfunctioned after descaling. The coffee tastes good but the machine splatters all over the counter after making a cup. There are also small pieces of coffee grinds in the cup if you make a cup of hot water. I still have to wait and see what happens after descaling for the first time. I can say at this point that I am not thrilled with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DBall
Verified Purchase:Yes
I had to get in touch with Keurig on my coffee makers warranty. The Customer Service was very professional and courteous. The young lady handled my situation with ease and after a few easy steps my new coffee maker was on its way to me. Thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Brew strength is weak
on December 26, 2021
Posted by: Lynn826
I bought this several months ago and have worked with it and still cannot brew a strong cup of coffee. I am almost ready to go back to the old mr coffee pot I had
Written by a customer while visiting keurig.com