Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
Stopped working
on December 30, 2021
Posted by: Dale73
Verified Purchase:Yes
I purchased the k-model about six months ago. Initially my coffee tasted of plastic. I googled this problem, and it was recommended I use distilled vinegar to get rid of the plastic taste. I got rid of most of it, but when using hot water from the coffee maker to make hot chocolate it still tasted tainted. After about six months, while descaling it, as recommended, it stopped working. When I returned it to Cost Co, the said they get a lot of these back. So, I just took my refund and now I'm back to using my drip filter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on December 30, 2021
Posted by: Cocobutter
Verified Purchase:Yes
The people that work in customer service are super nice and very kind
which I
Appreciate. I am 86 sometimes my hearing isn’t the best. Everyone was kind
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
A company that stand behind there products
on December 29, 2021
Posted by: Jeneen
Verified Purchase:Yes
I was very pleased with customer service. I appreciate that they stand behind there product . Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Wonderful coffee maker, versatile
on December 29, 2021
Posted by: Rssj56
This is my second k Supreme plus in 2 months. The first one I bought Oct 31 2021 it literally blew up the day before Christmas.
I received the replacement from Keurig on 28 Dec. If it continues to work I'd rate it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
love it.
on December 29, 2021
Posted by: frogs1
Verified Purchase:Yes
I bought this 3 month ago like it so much.
Thanks for replying my bad one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful!!
on December 29, 2021
Posted by: EAW60
Verified Purchase:Yes
Was replaced three weeks ago, and I am well please!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Makes Great coffee……But
on December 29, 2021
Posted by: Heidiledhair
Verified Purchase:Yes
I love my Keurig coffee makers they make at home coffee taste better than any other pot I’ve tried in life. Truly. BUT they break very easy. I’ve been through 5. 1-2 years is not long enough lol it’s laughable at how expensive they are. This is why 4 stars. My last one broke within 2 months and was kindly replaced. Please make them more durable . Or I drink too much coffee! I may need a commercial version haha
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Not hot enough
on December 29, 2021
Posted by: Julie5999
Verified Purchase:Yes
I love the convenience, speed and the taste, however it just isn’t hot enough. I just used an old keurig from 5 years ago and it brewed hotter than my current one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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