Was concerned about the replacement process. It could not have been easier and the customer service representative was excellent. The replacement arrived in no time!
We loved our K-Supreme Plus Single Serve Coffee Maker until 3 months after we purchased it, it started making 1/2 cup beverages. We tried all of the Keurig suggestions and finally contacted Customer Service. Best thing we ever did! After they had us put our machine through some basic trouble shooting test they determined that it was defective and sent us a BRAND NEW Keurig replacement!! They were awesome!! Thank you Keurig for all of your help!
I had a warranty issue with my Keurig Supreme Plus coffee maker. Got on the phone with customer service. After a few tests with the agent they were shipping out a new one. The call was about five minutes and the new brewer was delivered in four days. Great service and very nice to deal with. Thank you Keurig.
We loved our Keurig K Supreme Plus. When it failed working, I contacted Keurig. The customer service rep asked me several questions, walked me through a troubleshooting protocol and determined a replacement may be in order. I had my replacement within 48 hours! That's what I call expedient!