Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Dashel
Verified Purchase:Yes
My story... We bought our Keurig Supreme Plus in December of 2020. After nearly a year of use, (end of November 2021) it unexpectedly stopped working. It's my wife' coffee machine and I suspect she removed the water reservoir while in use noticing it was low on water and that caused the machine to fail. (So dont do that) That said, we no longer had the receipt and were about to resign ourselves to having to purchase another for her when I decided to call the Keurig help line. The associate was nice enough, but the whole phone call took less than 5 minutes... They said they would be sending a replacement but it may take a few weeks to get here. True to their word, a new machine arrived and now we can enjoy use of this machine again.
So the product itself is simple to set up, easy to use and has custom preferred coffee setups for ease of use. It is the best keurig we have owned or used for that matter. The support is what really won us over.
Written by a customer while visiting keurig.com
Posted by: JSB1
Verified Purchase:Yes
Offers multiple brewing options. I like the optional settings and the ability to adjust each brew if you want.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Princess01
Verified Purchase:Yes
My boyfriend at the time bought if for me for Christmas and I loved it til I had a problem with it I am so glad your company sent me a new one to replace the broken one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love all the features of this keurig has.
on February 22, 2022
Posted by: Keurig ladie
Verified Purchase:Yes
I bought this and had to have it replace and didn’t have a problem doing so at all. I have owned I think everyone they had put out on the narket and by far my favorite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Happy grandad
Verified Purchase:Yes
This was my second Keurig . After six months would not descale and only make half cup . Warranty service was happy to replace,received new unit in about six days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: smoke251
Verified Purchase:Yes
The replacement works great, thanks for a good warranty
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bbrown7476
Verified Purchase:Yes
I had an issue with my K-Supreme, called customer service and they sent me a brand new one right to my door in 3 days !!! Awesome customer service !!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonB888
Verified Purchase:Yes
My Keurig stopped working properly. I called Keurig's Service Dept. and we went through several steps to fix it. None worked. So Keurig replaced my machine, free of charge.
Shipped me a new one immediately. I couldn't be happier with my dealings with Keurig. No fooling around. They just got the problem fixed. Excellent.
Shipped me a new one immediately. I couldn't be happier with my dealings with Keurig. No fooling around. They just got the problem fixed. Excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com