Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4 out of 5
4
Good features easy to use.
on February 19, 2022
Posted by: Clammer
Verified Purchase:Yes
We only had the first maker less than a year and had problems but Keurig replaced it no problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Good coffeemaker.
on February 19, 2022
Posted by: Dark Wolf
Verified Purchase:Yes
Works great. Same quality coffee cup after cup. As I expected.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great replacement process
on February 19, 2022
Posted by: RonG1803
Verified Purchase:Yes
Was concerned about the replacement process. It could not have been easier and the customer service representative was excellent. The replacement arrived in no time!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty Replacement
on February 20, 2022
Posted by: Candy and Mike
Verified Purchase:Yes
We loved our K-Supreme Plus Single Serve Coffee Maker until 3 months after we purchased it, it started making 1/2 cup beverages. We tried all of the Keurig suggestions and finally contacted Customer Service. Best thing we ever did! After they had us put our machine through some basic trouble shooting test they determined that it was defective and sent us a BRAND NEW Keurig replacement!! They were awesome!! Thank you Keurig for all of your help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Service
on February 20, 2022
Posted by: JPM50
Verified Purchase:Yes
I had a warranty issue with my Keurig Supreme Plus coffee maker. Got on the phone with customer service. After a few tests with the agent they were shipping out a new one. The call was about five minutes and the new brewer was delivered in four days. Great service and very nice to deal with. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic customer service
on February 20, 2022
Posted by: JerB
Verified Purchase:Yes
It's rare to find good customer service these days, but Keurig hit it out of the park. One call and all my issues were resolved!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fast Service
on February 20, 2022
Posted by: MJ254
Verified Purchase:Yes
One call was all it took to get my coffee machine replaced under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service!
on February 20, 2022
Posted by: Mamacita
Verified Purchase:Yes
We loved our Keurig K Supreme Plus. When it failed working, I contacted Keurig. The customer service rep asked me several questions, walked me through a troubleshooting protocol and determined a replacement may be in order. I had my replacement within 48 hours! That's what I call expedient!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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