I love my Keurig! Coffee comes out very hot and tastes amazing. Like the ability to adjust strength and also make it over ice. Company stands behind its product and is very helpful in answering questions.
There was a software glitz with my K-Supreme Plus & the descale notice wouldn't turn off after I went through the descale process. I called in to see how to reset it & Keurig sent me a whole new unit. Thanks Keurig!
Called the customer service team about the failure of my under warrenty machine, and a new ewplacemtn was received in less than 10 working days. Thats what customer service satisfaction is all about.
We purchased this coffee maker last year after using it at an AirBnb -- just loved it. In the fall we had problems with it closing and couldn't really use it. I contacted the Keurig customer service center, and after providing adequate proof of purchase, etc they replaced my old one with a new one. We were so happy to be able to make our wonderful coffee again. I would highly recommend this product, as well as the excellent Keurig customer service, to anyone.
We have been pleased with the features on this coffee pot. The optional heat and strength level and how we can save the preference has been great. The only issue is this is the 3rd pot in less than a year. There is a glitch in the descaling. You have replaced it twice for us. I wouldn't recommend until I knew you had fixed this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't not brew a full cup
on February 22, 2022
Posted by: campergirl93
This is my second one in the past 18 months. Both units stopped brewing a full cup after about 6 months. Keurig has replaced the unit but it's frustrating.