Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Must have
on February 20, 2022
Posted by: Priscilla334
Verified Purchase:Yes
I love my Keurig! Coffee comes out very hot and tastes amazing. Like the ability to adjust strength and also make it over ice. Company stands behind its product and is very helpful in answering questions.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy Peasy warranty claim & awesome customer serví
on February 20, 2022
Posted by: LOpp
Verified Purchase:Yes
There was a software glitz with my K-Supreme Plus & the descale notice wouldn't turn off after I went through the descale process. I called in to see how to reset it & Keurig sent me a whole new unit.
Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on February 20, 2022
Posted by: Babejen
Verified Purchase:Yes
Fast return great customer service ghheheheehejejejh
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Customer Service
on February 21, 2022
Posted by: Chicago GH
Verified Purchase:Yes
Called the customer service team about the failure of my under warrenty machine, and a new ewplacemtn was received in less than 10 working days. Thats what customer service satisfaction is all about.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Hooked on the Keurig K-Supreme Plus coffee maker
on February 21, 2022
Posted by: kuschel
Verified Purchase:Yes
We purchased this coffee maker last year after using it at an AirBnb -- just loved it. In the fall we had problems with it closing and couldn't really use it. I contacted the Keurig customer service center, and after providing adequate proof of purchase, etc they replaced my old one with a new one. We were so happy to be able to make our wonderful coffee again. I would highly recommend this product, as well as the excellent Keurig customer service, to anyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Good Looking!
on February 21, 2022
Posted by: LLanders
Verified Purchase:Yes
We have been pleased with the features on this coffee pot. The optional heat and strength level and how we can save the preference has been great. The only issue is this is the 3rd pot in less than a year. There is a glitch in the descaling. You have replaced it twice for us. I wouldn't recommend until I knew you had fixed this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Doesn't not brew a full cup
on February 22, 2022
Posted by: campergirl93
This is my second one in the past 18 months. Both units stopped brewing a full cup after about 6 months. Keurig has replaced the unit but it's frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service!!
on February 22, 2022
Posted by: Yay2021
Verified Purchase:Yes
I purchased just under a year ago. Called just to get help with trouble shooting and since it couldn't be fixed, they sent me a whole new unit!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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