This was a replacement of my k-supreme plus single serve maker as my old one of 1.5 years totally did not work.....I appreciate the quick replacement maker.
This is a replacement machine. Why, once you have to Descale the machine over heats and never comes back on. Very poor design in an expensive lovely instant coffee maker until that dreaded Descale day. FIX THIS PROBLEM PLEASE KUERIG!!!!
I bought my Coffemaker in December it worked for 6 weeks and died. I reached out to Keurig and they replaced it with a new one. The customer service at Keurig is 10 star.
I have had Keurig in many styles over the years, This new model was the only I ever experienced and issues, I called Tech support and after a couple of minutes A replacement unit was shipped out to me. Could not have been easier. Now the coffee flavor in this new unit is superior to my 2.0 machine, it makes my regular coffee so much better and smoother. Great machine great service and great coffee
I bought keurig around 4 months ago and it suddenly stopped working. When I called customer service, they immediately replaced machine for me. I’m extremely happy and love it! Thank you for such great customer service!