Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Rkstr
Verified Purchase:Yes
Original and then new models acquired for our two homes.
The latest is good for instant heat and also programming for individual choices.
Newest quit after one year but great customer service sent a new and it works fine.
The latest is good for instant heat and also programming for individual choices.
Newest quit after one year but great customer service sent a new and it works fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rlhere
Verified Purchase:Yes
The best they have made so far and we have owned a lot of them. (by choice) By the way, they have a great customer service department.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PP73
Verified Purchase:Yes
I was having an issue with my Keurig descaled light flashing. The Keurig representative help me with a diagnostic test and when it didn’t work she immediately said we will replace your coffee maker. In a few days my new coffee maker arrived. It is a great feeling to have a company back up their warranties without any hassles.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great response from the keurig service group
on February 13, 2022
Posted by: LindaKae
Verified Purchase:Yes
My keurig quit working and I called into the keurig service number and they immediately responded to my needs and within a week I had a new keurig delivered! No Photo.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: dmarz
Verified Purchase:Yes
Excellent service! They went above and beyond to make sure the customer was happy!
Thank you!
Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working after 3 months
on February 14, 2022
Posted by: Coffeenomore
Took great care of this Keurig and after 3 months quit powering on (just like the one we owned for 3 weeks).
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tanny68
Verified Purchase:Yes
Thank you for honoring and standing by your product and honoring your warranty. Very helpful and curious representative.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RancherNeedsCoffee
Verified Purchase:Yes
I bought my Keurig late 2020. I have enjoyed the maker since I like strong coffee and my wife prefers less robust coffee. It keeps the peace. I cleaned it when I was supposed to. I loved having the owner's manual on the website whenever I needed. It stopped working - "dead as a hammer". I called the hotline to see if there were any tricks to try or if there was a way to reset the machine. Merciful Keurig went through the possible options and then agreed to send me a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com