When I called about My Keurig not working I didn’t expect to get much from the phone call. I was so happy to actually get it replaced! I was very impressed and most certainly plan to ALWAYS have a Keurig!
I purchased my K-Supreme Plus 6 months ago and it died. Just would not turn on. Called Customer Service to get replaced (of course I could not speak to anyone in the USA) so the person was nice and told me I should get my new replacement K-Supreme Plus in 10 days. I sent all the information and copy of receipt of 1st K-Supreme Plus. Nothing received in 10 days. Not even 15 days. So I called again with my case number and the person had it shipped out in 3-4 days. So would I recommend the K-Supreme Plus….verdict is out. Let’s see if this one lasts more than 6 months. This is my first Keruig. We shall see.
When my K-supreme Plus had problems with the serving size, I called Customer Support and after trying several procedures to correct it, they sent me a new replacement quickly and efficiently.
I purchase the Keurig Supreme Plus because it was smaller in my kitchen space. I have a Keurig 2.0 but it's about 7 or 8 years old and it is running very slowly and takes forever to descale. But I'm not sure text K Supreme is any better because it perks very slowly hoping that it doesn't take as long to descale.