Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
K-Supreme Plus Single Serve Coffee Maker Review
on January 5, 2022
Posted by: George C
Verified Purchase:Yes
My wife and I have been very happy with this style coffee maker which has the better water refill container than the old one we had.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kkemp
Verified Purchase:Yes
This is the best single serve coffee maker I’ve ever had. It is very fast and quiet and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BVerica
Verified Purchase:Yes
I was offered a replacement K-Supreme Plus for a coffee maker that died within one year of purchase. We returned from a vacation to find K-Plus puffed a bit then died when we plugged it back in. Keurig offered a replacement for the coffee maker and said it would be received within 10 working days. The reason for the 4 (instead of 5) star rating is that I did not receive the new coffee maker until 3 weeks later. But, to be fair, this did occur in the middle of December and peak “gift” season. The coffee maker is very good. I would recommend (unless this one dies within a year also). To be updated.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Horrible brewer
on January 5, 2022
Posted by: Michele413
I purchased this brewer and have had nothing but issues. I have been sent replacements and still issues. Today it just died totally. It is only six months old. I have been a Keurig customer for many years and loved the brewers and customer service until now. Save your money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 7, 2022
We are sorry to hear about the issues you have faced, Michele. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: KSDe
Verified Purchase:Yes
I called Keurig customer Service for assistance on how to get the “descale” indicator off. We went through numerous steps, same as what had already tried, nothing worked. I got a new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Roselle
Verified Purchase:Yes
My previous brewer that I bought a couple of months ago was broken. After trying some trouble shooting I called Keurig to inform about the problem. The person I spoke to was very caring that she knows I needed the coffee brewer asap and after a few days I got the replacement. I was very happy that I’m able to use the brewer again which I love it’s very modern features. Sleek and not bulky which I had previously from its older model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Splashes everywhere
on January 4, 2022
Posted by: PT27
I recently bought this because it was slim for the area on my counter but no matter what size mug I use the coffee splatters on the wall, the counter and the back of the machine. I would not recommend this machine
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Jakeperry
Verified Purchase:Yes
The best coffee maker. Great costumer service at company
I would recommend this to a friend!
Written by a customer while visiting keurig.com