Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Coolray
Verified Purchase:Yes
I have had Keurig in many styles over the years, This new model was the only I ever experienced and issues, I called Tech support and after a couple of minutes A replacement unit was shipped out to me. Could not have been easier. Now the coffee flavor in this new unit is superior to my 2.0 machine, it makes my regular coffee so much better and smoother. Great machine great service and great coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nels1295
Verified Purchase:Yes
I bought keurig around 4 months ago and it suddenly stopped working. When I called customer service, they immediately replaced machine for me. I’m extremely happy and love it! Thank you for such great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Englert
Verified Purchase:Yes
It’s great. Had trouble with the first two sent me a third working great great great customer service it’s nice to see a company stand behind their product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cosmo70
Verified Purchase:Yes
I upgraded my Keurig coffee machine to the supreme Pluss and it was worth every penny.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave 38
Verified Purchase:Yes
This unit is a replacement for a prior coffee maker under warranty. I called to inform it was no longer working and I as told to email a picture of the serial number and a new one would be sent immediately. And it was as!!!!’
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Desco1134
Verified Purchase:Yes
This is my third one of these from Keurig. After about six or seven months they fry out and just stop working. Luckily they have a really good exchange policy and have exchanged these for new ones. I really wish they would’ve given me a refund, due to the hassle that it’s been to be on the third one now. I would say just make sure you register your product and you should be fine… Giving two stars because of the fact that these have been replaced with new ones.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KML1
Verified Purchase:Yes
Had a warranty issue that was not a problem, exact replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Co218
Verified Purchase:Yes
I give this company 100 percent for customer service. The person handling my problem was excellent. When she couldn’t fix the problem she never hesitated to replace the unit. After her best attempt to fix the minor issue, light coming of and off to descale, she gave me an opportunity to get a replacement. I’m 100 percent pleased. And the coffee maker is the best and I have tried many including the Nespresso, this is by far the best.
I would recommend this to a friend!
Written by a customer while visiting keurig.com