Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Hiei
Verified Purchase:Yes
Couldn't be happier with the service I received!
Thanks
Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rickhemi
Verified Purchase:Yes
Had an issue with the first one, called the warranty hotline and they sent a new one out right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ball73
Verified Purchase:Yes
I have it for three months and say descale so bay descale kit and fallow it careful and it shot down and did not power up
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Randolph
Verified Purchase:Yes
We had a problem with ours and with a very quick call to the manufacturer we were sent a brand new one. Great customer service and the employee working with me was extremely nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hyvtfyj
Verified Purchase:Yes
Like the larger water storage,the ability to brew a stronger cup,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: justanoldputter
Verified Purchase:Yes
When I began to use our new K-Supreme Plus, we were continually concerned about the lights in the house blinking when a cup was brewing. No matter what setting of strength and/or temperature, the lights blinked. I hired an electrician to check the circuits during operation and could not determine why the coffee make caused the lights to pulsate dim to bright. Other appliances of much greater wattage did not affect the lights. Having brought this to the attention of Keurig, the coffee maker was replaced since it was still under warranty.
As things would have it, the new, replacement coffee maker does the same but not on all settings of strength and temperature. Therefore, we are limited as to which features of the coffee maker as advertised and promoted that we can use.
A customer looking to purchase a K-Supreme Plus might want to rethink their options.
As things would have it, the new, replacement coffee maker does the same but not on all settings of strength and temperature. Therefore, we are limited as to which features of the coffee maker as advertised and promoted that we can use.
A customer looking to purchase a K-Supreme Plus might want to rethink their options.
Written by a customer while visiting keurig.com
Customer Rating
1
Not hot
on January 8, 2022
Posted by: MaureenB
The first pot that was delivered was a disappointment. Only brewed cold coffee. Customer service did replace the coffee pot but this one only makes barely warm coffee even though it is set on the hottest setting. I have to put the coffee in the microwave to get it hot enough to drink. My old Keurig made coffee warmer than this new improved pot. No I would not waste your money on this new and improved design.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Sultanasue
Verified Purchase:Yes
My Keurig K-Supreme Plus stopped working after 11 months. One call to Keurig, along with proof of purchase, and my replacement was authorized and on its way to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com