Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Delgado
Verified Purchase:Yes
Bought about a year ago and it went out but keurig replaced very easy process now we are so happy with our coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Danielle148
Verified Purchase:Yes
I bought my k supreme coffee maker a year ago and unfortunately it suddenly stopped working. After calling customer service they were very nice to send me a replacement machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jacki256
Verified Purchase:Yes
I was amazed at the easy process to have my keurig replaced!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Geebers
Verified Purchase:Yes
I’m very happy with the single serve Keurig because it meets my and my husband’s individual tastes perfectly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jack2021
Verified Purchase:Yes
This maker stopped working after a few months. The replacement was easy, but waiting 7 to 10 days for a replacement is too long. I understand that sometimes you get a lemon, but it should not take that long for a replacement. It should happen within two days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: carolpfc
Verified Purchase:Yes
I love the coffee maker, but the replacement was somewhat difficult, some my problem with understanding everything I needed ie photos of to show what product looked like, serial numbers, and copy of receipt, so it required my calling several times and talking to different representatives and some time for review before replacement was sent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
The Worst
on January 10, 2022
Posted by: Leti
My previous keurig was big & clunky but it lasted over 10 years. This one is AWFUL!!! I had it replaced by Keurig and the replacement is awful as well! Should have kept my old clunker. This new one chokes & doesn’t brew the correct amount.
Response from keurig.comBy Keurig, Consumer Care, January 21, 2022
We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: service review
Verified Purchase:Yes
When my Kuereg stopped working I called requesting help and information and found that the service was excellent. A new part was sent in a very timely manner and when that did not solve the problem a new Kuereg was sent as a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com