Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Minnesota owner
Verified Purchase:Yes
This is a great addition to my kitchen. It's always ready to go!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sue Grr
Verified Purchase:Yes
Very happy to have an easy to operate coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WorstKeurigEver
Verified Purchase:Yes
Had a warranty replacement Keurig Supreme Plus shipped replace a poor performing machine that was less than 1 year old. The new machine has lasted approximately 30 days and is now not making full cups!!! The troubleshooting steps do not help and I can actually hear the machine straining to make 8 of 12 requested ounces of coffee. This is unbelievable for the price of this (2nd) unit!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Linda25
Verified Purchase:Yes
This was under warranty and replaced quickly when it stopped working. Great customer service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
They sent me a new one when it stopped working
on February 5, 2022
Posted by: LeannCC
Verified Purchase:Yes
This is a very convenient appliance for entertaining. It doesn’t handle an electrical surge, but the company just sent me a new one with minimal effort on my part when this one was in use at the wrong moment and quit. I have one for each of my beach vacation units and decided I needed one for my home!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Greatful
Verified Purchase:Yes
Keurig sent me a replacement machine after my first one died after 14 months. It was out of warranty but they took good care of me anyway.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jelle
Verified Purchase:Yes
I bought this coffee maker and liked it so very much, I bought another for the 2nd story coffee bar. For some reason (may have been my error) the machine turned off and would not restart. I called customer service, was answered immediately and in less than 15 minutes and giving them my serial number (I couldn't find the receipt. I was told I would receive a replacement at no cost. Incredible. Customer service is everything. My time was valued as was my purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JH in SoCal
Verified Purchase:Yes
I must admit - I may have had a hand in killing my Keurig - didn’t realize the water tank wasn’t sitting right and while trying to brew the unit died - but despite this they agreed to send me a new one because it happened within the generous 12 year warranty period. Customer Service like that will make one a customer for life (though I have no plans to make this same mistake twice!)
I would recommend this to a friend!
Written by a customer while visiting keurig.com