I am extremely pleased with my Keurig K Supreme, even though it is a warranty replacement I would turn to Keurig again and again. It is a very good product
This is our 3rd one in 12 months. They routinely stop working. Last one shorted out after 3 months while descaling in process. Keurig seems content to just keep sending us new ones every few months rather than fixing whatever is wrong with these machines.
When my K-Supreme Plus coffee maker stopped working during descaling, I called Keurig’s help line. Within a few minutes after listening to my description of the problem they offered to send me a replacement at no cost, which arrived a few days later. Excellent customer service.