Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jelle
Verified Purchase:Yes
I bought this coffee maker and liked it so very much, I bought another for the 2nd story coffee bar. For some reason (may have been my error) the machine turned off and would not restart. I called customer service, was answered immediately and in less than 15 minutes and giving them my serial number (I couldn't find the receipt. I was told I would receive a replacement at no cost. Incredible. Customer service is everything. My time was valued as was my purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JH in SoCal
Verified Purchase:Yes
I must admit - I may have had a hand in killing my Keurig - didn’t realize the water tank wasn’t sitting right and while trying to brew the unit died - but despite this they agreed to send me a new one because it happened within the generous 12 year warranty period. Customer Service like that will make one a customer for life (though I have no plans to make this same mistake twice!)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Francksgirl
Verified Purchase:Yes
Customer service was very good! Not sure why my Keurig just stopped working after just a year after purchasing. They replaced it with the warranty. Very happy that they take care of their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Catherine1
Verified Purchase:Yes
I had to call about an issue with my coffee maker. Customer Service was excellent and resolved my problem right away.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Now 50
Verified Purchase:Yes
This is a warranty replacement. Great customer service! Thank Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kjgolden1
Verified Purchase:Yes
I use my supreme plus every day! It’s quick, reliable and brews a great cup of coffee. Just don’t EVER brew a cup and forget to put the water reservoir in place. It will shut off and never turn on again. Oops!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karen69
Verified Purchase:Yes
I lost the receipt which rarely happens but was still able to get a replacement when my kuerig coffee pot quit working about 4 months after purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jack2022
Verified Purchase:Yes
Our brewer stopped working; it wouldn't power on. I called Keurig Customer Service, described my issue and after completing a couple of test suggested by the service agent, a new replacement was issued and I received my new 'K-Supreme Plus' brewer within a week.
I'm very pleased with the customer warranty service and the operation of all the Keurig brewers we've used over the past many years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com