I wanted to thank you all at Keurig for you great customer service and quick replacement of the coffee maker that we had issues with. The new one works great and the replacement came very quickly.
Brewer wasn't coming out of descaling mode. Talk to tech support they walk me through several trouble shooting item and it was determined our brewer defective, sent us a new replacement under warranty.
I called CARiD customer support for troubleshooting and discovered the problem was irreparable. They sent an exact replacement that I received within seven days. Proof of purchase was the UPC code on the unit. That was very helpful