This is a replacement machine after my 3 months old coffee maker stopped working. I can’t say enough about how great customer service was. They worked with me and in a very short time I had a new Keurig.
Compared to Keurig’s original models, this model is so slow brewing you think you’re back to using a drip coffee maker! Other features are nice but it’s just disappointing that their new technology is not better
This is my second one of this model. I had an issue with the first one and Keurig customer service was awesome and sent me a replacement unit. That unit works just fine. Love the temp and strength settings
I called & got a replacement, 1st one would not power on. The replacement will not make a full cup of coffee.!! Did trouble shooting still not working. Makes about every other cup Have had Keruig for years. Not happy with this one.