I’ve been using Keurigs for several years now and I STILL LOVE THEM! I’ve only ever had one problem that I had to call them about and it was replaced in less than a week! I’m all in for this product and this company who takes care of any issue immediately! Love them! I’d recommend for sure!
We have owned many different models of Keurig coffee makers. The K-Supreme Plus is by far the easiest to use and clean and refill than any of the others! This model is fantastic! I can’t imagine Kerrigan could ever improve over this model except to somehow extend its life expectancy.
We got ours back in April of 2020. And I went to use it and it wouldn’t turn on. So I called the number in the booklet, the person that help me was great and helped me get my replacement. I love it bc we don’t waste coffee like we use too.
From my recent experience in contacting Keurig customer service I give them very high marks. They responded quickly and positively to my email and replaced the product without hesitation.
I bought my first K-Supreme Plus in September, it stopped working after only 3 months. Keurig was great about sending a replacement. Unfortunately this one was also defective, once again I was sent a new one, so far it’s working ok. My last Keurig lasted a long time and was very pleased with it so it was a surprise to have 2 coffee machines that malfunction. Customer service was very cooperative.
1st one, lasted 7 months no electricity to the unit, Keurig sent. replacement it lasted 6 months samething happened as the first, Keurig is now sending me another replacement I dont have much hope that this is going to work
I purchased a K Supreme coffee maker in September 2021 and in December 2021 it stopped working, I contacted customer service and they were wonderful. I simply sent them a copy of my purchase receipt and a photo of the serial number on the coffee maker. This was over Christmas and I received a new machine on December 27. I never expected such wonderful service, it’s refreshing to see a company stand behind their products.