Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: cten
Verified Purchase:Yes
Very disappointed in the consistent brewing quality. It requires descaling much too frequent frequently. It periodically puts too many grounds in the cup and this coffee maker is less than a month old. When it works it is fine but I really think I want to go back to the older model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 25, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5
Very good coffee maker. I really like the upgrades
on January 23, 2022
Posted by: Helio
Verified Purchase:Yes
The k-supreme is a real improvement over the previous coffee makers. The different sizes and stronger flavors makes it ideal. Too bad it stop turning on. good the warranty was still there.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Quincy
Verified Purchase:Yes
Customer service was excellent helping me with my replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ld40
Verified Purchase:Yes
We were very pleased with the rapid response to our warranty call. Otherwise, for two of us to make a pot of coffee in the morning generally means half of a pot wasted after waiting for it to perk. Two Keurig cups in the morning and we’re relaxing with morning Java in no time!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: braunie
Verified Purchase:Yes
Received my new keurig an enjoying the different strength options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Akanke
Verified Purchase:Yes
The warranty process was stressless and I got my replacement in good time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tulsnake
Verified Purchase:Yes
This is a replacement for my first one which had a glitch. The replacement was very easy process. So far this unit is working perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bell22
Verified Purchase:Yes
Had to have my K-cup supreme replaced because after 2 months it quit working. The representative from Keurig was very helpful and I received my replacement quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com