Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Poor engineering
on January 31, 2022
Posted by: Alan77564
We are on our second defective machine. Both have lasted 3 weeks until the machine gets stuck on ADD WATER, regardless Ff the reserve being full. It is not a problem with scale but may be related to the design of the reserve and where it attaches to the nipple for the pump. Whatever the case, the machine will decide randomly when it will recognize the presence of water in the reserve and make a cup or it more commonly it will flash ADD WATER regardless.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Brian89
Verified Purchase:Yes
I had my original K-Supreme Plus Single Serve Coffee Maker for almost a year, and it made the best coffee ever. It developed an issue where it would not exit the descale mode. Keurig's customer service actually answered my call with a live person. After some brief questions and troubleshooting, she determined a replacement was in order. Keurig promptly shipped me a new unit, with a full year of warranty coverage. There was no cost of any kind to me to receive this brand new unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Nice and quiet
on January 30, 2022
Posted by: padme
Needed an upgrade since my other one was outdated...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Brews Great Coffee
on January 30, 2022
Posted by: FredB
I’ve had this coffee maker for about 4 months now. It’s a great improvement over my previous one in that the brewing system has greatly improved the taste profile of the brewed coffee. My only gripe is that it’s left handed — prior left shoulder and arm injuries make it very difficult to handle the reservoir. Other than that I am extremely happy with this coffee maker. And descaling it’s is so much more simple — no long soaks, just a 20 minute continuous procedure.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great response from Keurig agent, will recomenda a
on January 30, 2022
Posted by: Gl12
Verified Purchase:Yes
Unit replaced and back 100%, great company
that is all i want to say
that is all i want to say
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mary13
Verified Purchase:Yes
I had bought this in June of 2021 and it stopped working in December, called Keurig and they sent me a new coffer brewer within 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daisy12
Verified Purchase:Yes
This was a replacement and customer service could not have been better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John526
Verified Purchase:Yes
Our original K-Supreme Plus coffee maker was off-gassing a strong plastic odor/smell. We were sent a replacement unit that was much better. LOVE the features -- especially the large water holder with a handle and the Favorites setting.
I would recommend this to a friend!
Written by a customer while visiting keurig.com