Dealing with the warranty team was good but this is the third model Supreme Plus we have had in 14 months . Hoping this one will not shut down like the other 2 did.
Our k-supreme plus suddenly died and we were rewarded with a smooth and friendly interaction with customer service and a replacement was shipped promptly! A÷÷÷
The coffee pot was a gift and we were very happy with it until something went wrong. The customer service person I spoke to was very helpful. It’s nice to know that you stand by your products. We bought another Keurig as a backup so we would never be without. I am telling everyone what a great customer service experience this was.