This is not the first keurig I have purchased and it is the second one that had an issue. I will never purchase another brand of coffee maker. Keurig stands behind their products. Thank you keurig!
I bought this K plus last Christmas I don’t use it much and on New Years morning it started smoking I called them the next day gave them my serial number I had register the nice lady that helped me took my info down I was still under warranty and send me a new one right away ! Thank you
Very good customer service. I had a problem with descaling and a new unit was shipped to my home in less than a week. Outstanding and I'll be a lifetime Keurig customer.