Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Menuman
Verified Purchase:Yes
I was so pleased that you replaced a very expensive coffee maker. I've been a loyal keurig customer over 10 years. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Maker...Outstanding Customer Service.
on January 14, 2022
Posted by: DaveMas
Verified Purchase:Yes
I have had about 5 Keurigs over the years. Evenrually replace with newer models. Two of my Keurigs failed after the warranty was up and Keurig replaced it with a new one...no questions asked. The K-Supreme Plus failed after 8 months while i was descaling and again, Keurig replaced it with no problem. I love the maker. It makes excellent coffee. I believe a slight change to the prescribed descaling procedure will prevent another problem. The procedure as outlined in the user manual says to rinse after descaling until the tank is empty and the maker calls for more water. But a better way that will prevent the problem is to rinse until just before it calls for more water and then it will be fine. Online community discussions make this clear. Again, Great maker, would definitely get another.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JimJim
Verified Purchase:Yes
Great coffee maker, stylish, like all the features for selecting how you like coffee
Written by a customer while visiting keurig.com
Posted by: BillyV
Verified Purchase:Yes
I love the Keurig Supreme Plus. The fact that I can make different cup sizes at different strengths and temperatures is wonderful! Love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PatLo
Verified Purchase:Yes
Dealing with the warranty team was good but this is the third model Supreme Plus we have had in 14 months . Hoping this one will not shut down like the other 2 did.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nuggetman
Verified Purchase:Yes
Our k-supreme plus suddenly died and we were rewarded with a smooth and friendly interaction with customer service and a replacement was shipped promptly! A÷÷÷
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Groundless
Verified Purchase:Yes
After three months of using my Keurig I tried to descale it and must of done it wrong. I broke it and you replaced it. Thanks Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bet1
Verified Purchase:Yes
The coffee pot was a gift and we were very happy with it until something went wrong. The customer service person I spoke to was very helpful. It’s nice to know that you stand by your products. We bought another Keurig as a backup so we would never be without. I am telling everyone what a great customer service experience this was.
I would recommend this to a friend!
Written by a customer while visiting keurig.com