Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great service
on January 10, 2022
Posted by: Jacki256
Verified Purchase:Yes
I was amazed at the easy process to have my keurig replaced!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on January 10, 2022
Posted by: Danielle148
Verified Purchase:Yes
I bought my k supreme coffee maker a year ago and unfortunately it suddenly stopped working. After calling customer service they were very nice to send me a replacement machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
New one
on January 11, 2022
Posted by: Delgado
Verified Purchase:Yes
Bought about a year ago and it went out but keurig replaced very easy process now we are so happy with our coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Service
on January 12, 2022
Posted by: Kazza1970
Verified Purchase:Yes
My new Keurig was not working correctly and then stopped working. I called and spoke to a representative who was very helpful. My machine was replaced in less than 3 days. Excellent service. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Some Great Improvements
on January 12, 2022
Posted by: KatDem
Verified Purchase:Yes
We upgraded to the new Keurig because it takes up less real estate. The bonus is that it's completely customizable for 3 users so all it takes it selecting your blend (user 1, 2 or 3) and pressing the "K" to brew. I truly believe the hottest setting does brew hotter than our older model which I like a lot better. It also turns on automatically when the handle is lifted to insert your pod. The only drawback is when using your own coffee you have to switch out the pod containers. I liked it better when the insert fit into the K cup pod. That being said, this upgrade is still an improvement over the other models.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
great product
on January 12, 2022
Posted by: Howard_a
Verified Purchase:Yes
it's very easy to use, and it has great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement was super painless!
on January 12, 2022
Posted by: Bobby1235
Verified Purchase:Yes
The representative was super helpful and made getting a warranty replacement very easy! So appreciated!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Coffee Maker Stope Working After 6 months
on January 12, 2022
Posted by: DMC1
Verified Purchase:Yes
This is an amazing coffee maker and so easy to use every morning, Disappointed though it stopped working after less than 6 months of use. Then had to wait several weeks for a replacement and had o call and follow up on the warranty replacement after not hearing anything back from customer support several days after calling about the issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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