Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Karen69
Verified Purchase:Yes
I lost the receipt which rarely happens but was still able to get a replacement when my kuerig coffee pot quit working about 4 months after purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kjgolden1
Verified Purchase:Yes
I use my supreme plus every day! It’s quick, reliable and brews a great cup of coffee. Just don’t EVER brew a cup and forget to put the water reservoir in place. It will shut off and never turn on again. Oops!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Now 50
Verified Purchase:Yes
This is a warranty replacement. Great customer service! Thank Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Catherine1
Verified Purchase:Yes
I had to call about an issue with my coffee maker. Customer Service was excellent and resolved my problem right away.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Francksgirl
Verified Purchase:Yes
Customer service was very good! Not sure why my Keurig just stopped working after just a year after purchasing. They replaced it with the warranty. Very happy that they take care of their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Still Tweaking Settings-Great Machine
on February 6, 2022
Posted by: WSD Pensacola
My wife and I had our older basic Keurig machine for years. It seemed to be slowing down and we liked the idea of the multi stream brew machine. We are still adjusting settings to our liking. We are toying with the temperature and strength settings. We really like the feature to personalize 3 different settings according to your brew preferences. The water canister is larger and easier to remove and attach than the older machine. We are extremely pleased with Keurigs updated technology and highly recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JH in SoCal
Verified Purchase:Yes
I must admit - I may have had a hand in killing my Keurig - didn’t realize the water tank wasn’t sitting right and while trying to brew the unit died - but despite this they agreed to send me a new one because it happened within the generous 12 year warranty period. Customer Service like that will make one a customer for life (though I have no plans to make this same mistake twice!)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jelle
Verified Purchase:Yes
I bought this coffee maker and liked it so very much, I bought another for the 2nd story coffee bar. For some reason (may have been my error) the machine turned off and would not restart. I called customer service, was answered immediately and in less than 15 minutes and giving them my serial number (I couldn't find the receipt. I was told I would receive a replacement at no cost. Incredible. Customer service is everything. My time was valued as was my purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com