Since January 25, I have gone through 3 Supreme Plus coffee makers. The first one would never worked, the 2nd conked out after a week and the 3rd keeps telling me I need to add water when the container is full. Now they’re sending me out a 4th one. Not holding my breath that’s going to work, let alone last for any period of time. If the 4th one doesn’t work I’m through with Keurig
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I purchased this a few months ago. It quit working almost immediately. However, Keurig was great in replacing it for me very quickly. I love my coffee maker!
We love the K-Supreme Plus. One improvement that doesn’t detract form the value is the de-scaling feature. It is programmed by number of cups and we drink a lot so it’s every three weeks or so. We could skip descaling because we use filtered water but it will blink atcha until you descale.
Keurig's single serve coffee maker is great. Unfortunately my unit malfunctioned however Keurig stepped up with great customer service to assist me in replacing