Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Friends love coffee
Verified Purchase:Yes
Love the ice coffee feature! Arrived on time, great for guests!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Customer Service regarding Descaling Notice
on January 1, 2022
Posted by: meb0520
Verified Purchase:Yes
I bought a Supreme PLUS in May last year and have been receiving the coffee subscription. It all works smoothly. A few weeks ago, I had a problem with the Keurig. It told me to Descale which I did (I had done it before) but the Descale button kept blinking... for days. I could still make coffee but I wanted help to turn the Descale light off. I called and spoke to a rep, explained my problem, and the rep looked at different solutions for me. He said that since the problem could not be fixed, Keurig would immediately send me a new replacement since I was under the 1 year warranty. I received the new Keurig less than a week later. Easy breezy process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rogerwilco
Verified Purchase:Yes
Simply put, it makes a great cup of coffee. Looks great on the counter. Useful features. Unfortunately, my first one stopped working however Keurig sent a replacement. Good product and good customer service! Only reason for four vs five stars is because the first unit failed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pinky99
Verified Purchase:Yes
I'm glad I bought one, it surpassed my expectations.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Johnxxxxx
Verified Purchase:Yes
This is the 3rd coffee maker that I have. It is the 2nd warranty replacement. It just stopped working. There's a problem with that model. Both machines were replaced by Keurig under warranty. They did the right thing. Pain to get replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: EricND
Verified Purchase:Yes
We originally purchased this model and had lots of issues. We did lots of troubleshooting, but had no success. Kuerig stood behind their product and replaced the faulty machine. It works better than the old one ever did. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Diane59
Verified Purchase:Yes
Great replacement! Just needed picture of serial number emailed in, great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nancy Stepan
Verified Purchase:Yes
Have only had the coffee maker for a week, so far it works.
Written by a customer while visiting keurig.com