Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: WN12
Verified Purchase:Yes
I am a Keurig user for life and will always have their coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jshu621
Verified Purchase:Yes
A Keurig Supreme was purchased at Christmas as a gift.
It was used by our family with excellent results.
A little more than a month later it stopped working.
Contacting Keurig and going through some trouble shooting over the phone it was determined that the unit was no longer serviceable.
After providing some information, Keurig let me know that a replacement would be on it's way.
It arrived a few days later.
Excellent customer service. That's what makes a company.
Thank you, Keurig.
It was used by our family with excellent results.
A little more than a month later it stopped working.
Contacting Keurig and going through some trouble shooting over the phone it was determined that the unit was no longer serviceable.
After providing some information, Keurig let me know that a replacement would be on it's way.
It arrived a few days later.
Excellent customer service. That's what makes a company.
Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bazooter
Verified Purchase:Yes
Thank you so much for the replacement. The service was quick, and so far it’s working fine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joee
Verified Purchase:Yes
Love this coffee pot. I especially love that I can program my special cup and my wife can program hers. My Coffee program is hot, strong and the correct volume for each personalized cup for me. My wife likes her coffee milder, not as hot and needs room for creme to be added, the program setting solves any mix ups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wendella
Verified Purchase:Yes
Sooooo much better than my old one! I love the extra features.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Glenndu
Verified Purchase:Yes
When I called Keurig because my Supreme Plus coffee maker constantly told me to "descale", even after I had done it 12 times, I did not expect Keurig to replace the rig. But after the polite and patient barely understandable service rep could not cure my "descale" fatigue she sent me a free replacement Supreme Plus which arrived within a week. I was very pleased with Keurig standing behind their products. However, on the second day I used the new unit, "descale" appeared and would not go away--just like the first coffee maker. Another call to Keurig and another foreign-speaking rep and after 50 minutes of descaling my replacement unit, "descale" disappeared. I look forward to years of quick and easy coffee with infrequent "descale" mandates. Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cutt624
Verified Purchase:Yes
In the process of performing a descale my K-Supreme started smoking. Knowing that the internals were probably burning I unplugged it and relegated it to my garage and replacing it with my older single serve Keurig. While still under warranty, I was shipped a replacement (refurbished) machine in a timely manner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Indiana Barb
Verified Purchase:Yes
My Keurig Supreme let me down twice. They did not work, but Keurig upgraded my order with a Supreme Plus and it works wonderfully. They didn't give me a hard time about the brewer, they just sent me a new one. You can't beat that kind of customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com