Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Rkstr
Verified Purchase:Yes
Original and then new models acquired for our two homes.
The latest is good for instant heat and also programming for individual choices.
Newest quit after one year but great customer service sent a new and it works fine.
The latest is good for instant heat and also programming for individual choices.
Newest quit after one year but great customer service sent a new and it works fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joe8080
Verified Purchase:Yes
I bought this unit for its features.
I held on to my older working model and end up still using
This replacement will be my 4th supreme plus in the last 10 months.
There is either a design flaw or poor quality control. When it works it makes a great cup of coffee, but it stops feeding water into the unit.
PS. I know several others with same issues
I held on to my older working model and end up still using
This replacement will be my 4th supreme plus in the last 10 months.
There is either a design flaw or poor quality control. When it works it makes a great cup of coffee, but it stops feeding water into the unit.
PS. I know several others with same issues
Written by a customer while visiting keurig.com
Posted by: Rwcf
Verified Purchase:Yes
Fits great on my countertops! Good looking stainless steel, not noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Worst Coffee Maker
on February 12, 2022
Posted by: Dktrat
I got so tired of the splatters all over my countertop I went back to using my Elite. The footpront on this is so weird looking and it gets no stronger or hotter then my elite. Coffee grounds always in my coffe. The descale light will not go off even after sescalung and doing everything every site recommended. Not a good purchase for me. I absolutely do not like it at all.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 18, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Roy93
Verified Purchase:Yes
The best features of this new coffee maker are: Great styling, extra capacity water container and easy to pick up and carry, temperature control excellent, strength control excellent, and, when it makes the coffee, it pierces five holes in the K-cup instead of just one… Making the coffee taste so much better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PeterH
Verified Purchase:Yes
After 3 months the coffee maker just stopped. I tried some of the suggested online troubleshooting, and then called Keurig, where after 10 minutes, they decided to replace the unit. Received new unit within the week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great Coffee When It Works
on February 12, 2022
Posted by: Lin10
We bought this coffee maker in 2020 and have had it a little over a year. The coffee is great - but it is so unreliable. It worked well for about the first 6-8 months - then started having issues. I descale it often (as it requests), I replace the water filters often, I clean out the entry and exit needles, etc. But it sometimes does not brew or brews a tiny amount. If you retry a couple of times, it finally works. Lately it has asked to descale almost every day. From reading other reviews, this product is flawed and not reliable.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 18, 2022
Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: Sismarge
Verified Purchase:Yes
like the fact I can program strength and amount of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com