This was a replacement of my k-supreme plus single serve maker as my old one of 1.5 years totally did not work.....I appreciate the quick replacement maker.
I bought my Keurig late 2020. I have enjoyed the maker since I like strong coffee and my wife prefers less robust coffee. It keeps the peace. I cleaned it when I was supposed to. I loved having the owner's manual on the website whenever I needed. It stopped working - "dead as a hammer". I called the hotline to see if there were any tricks to try or if there was a way to reset the machine. Merciful Keurig went through the possible options and then agreed to send me a replacement.
My keurig quit working and I called into the keurig service number and they immediately responded to my needs and within a week I had a new keurig delivered! No Photo.
I was having an issue with my Keurig descaled light flashing. The Keurig representative help me with a diagnostic test and when it didn’t work she immediately said we will replace your coffee maker. In a few days my new coffee maker arrived. It is a great feeling to have a company back up their warranties without any hassles.