Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Diane59
Verified Purchase:Yes
Great replacement! Just needed picture of serial number emailed in, great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nancy Stepan
Verified Purchase:Yes
Have only had the coffee maker for a week, so far it works.
Written by a customer while visiting keurig.com
Posted by: JW2005
Verified Purchase:Yes
I was given this as a gift and it died in a few months. I was originally told 7-10 days for a replacement. I called during that time and told it would be 7-10 days after it was processed, which took a few days, so it was going to take longer. This was during the holiday season so I was without a coffee machine for family and friends so I asked about a refund instead of a replacement. I was told that they would do that but it would take time. After that time period I checked again and was told that it would be 7-10 days shipping and that they would not send
me a refund. In total, the 7-10 days took over
almost a month and I got different information
from different people. When this coffee maker dies, which, based on the reviews, I expect to happen sooner rather than later, I will find a new brand to purchase.
me a refund. In total, the 7-10 days took over
almost a month and I got different information
from different people. When this coffee maker dies, which, based on the reviews, I expect to happen sooner rather than later, I will find a new brand to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Need reps you can understand and speak english
on January 2, 2022
Posted by: Poodle54
Verified Purchase:Yes
This one is a replacement for the same make and model that just stopped working. Company was good once you got a rep you could understand!! Tried 3x…we had several kureig coffee maker and this by far makes the best tasting coffee with stream technology. Hoping it lasts for at least 2 years not 2 months. I didn’t give high marks due to not being able to understand reps and first experience with the new model that was graciously exchanged.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jeffrey56
Verified Purchase:Yes
Thank you Keurig for standing behind your coffee makers. Will never buy anything else!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Amfy
Verified Purchase:Yes
We had this Keurig about a month and it just quit working. No power all of a sudden. Called Keurig and they were very quick to send us out a new one before Christmas so we could have it when our company arrived. I love that it has a separate reservoir with a real handle, so easy to add water!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: wendy880
Verified Purchase:Yes
Very pleased with this purchase. The strength setting and heat setting are nice upgrades from our old Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mzmary
Verified Purchase:Yes
I purchase the Keurig Supreme Plus because it was smaller in my kitchen space. I have a Keurig 2.0 but it's about 7 or 8 years old and it is running very slowly and takes forever to descale. But I'm not sure text K Supreme is any better because it perks very slowly hoping that it doesn't take as long to descale.
I would recommend this to a friend!
Written by a customer while visiting keurig.com