Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cocobutter
Verified Purchase:Yes
The people that work in customer service are super nice and very kind
which I
Appreciate. I am 86 sometimes my hearing isn’t the best. Everyone was kind
which I
Appreciate. I am 86 sometimes my hearing isn’t the best. Everyone was kind
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dale73
Verified Purchase:Yes
I purchased the k-model about six months ago. Initially my coffee tasted of plastic. I googled this problem, and it was recommended I use distilled vinegar to get rid of the plastic taste. I got rid of most of it, but when using hot water from the coffee maker to make hot chocolate it still tasted tainted. After about six months, while descaling it, as recommended, it stopped working. When I returned it to Cost Co, the said they get a lot of these back. So, I just took my refund and now I'm back to using my drip filter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dondi
Verified Purchase:Yes
When my keurig Coffeepot started having issues I called the keurig Warranty and they replaced it with no problems.
Really great service.
Really great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JJolly
Verified Purchase:Yes
I love this brewer; however, this is my 3rd one (second replacement) in less than a year. For the price of this brewer I would think it would last longer then 2 descale cycles
Written by a customer while visiting keurig.com
Posted by: Safetray
Verified Purchase:Yes
Have been a Happy owner of Keruig coffee makers for years. I stepped up to the Supreme Plus with multi-brew earlier this year. I had cleaned the brewer a few times when I noticed the DESCALE light stayed on. Called Keruig and explained the situation, after answering a few questions I was told my brewer would be replaced under warranty. Showed up a few days later! Great company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cate052949
Verified Purchase:Yes
This was a replacement unit and I love the updated features such as strength and temperature buttons. I also like the ability to preset my preferences so I only push 2 buttons.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BKing
Verified Purchase:Yes
When my fairly new Keurig failed to operate, I called Keurig for a replacement under the warranty. The customer service reps were responsive, helpful and courteous. A replacement coffee maker was ordered, shipped and received in a very timely manner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Aliyyah
Verified Purchase:Yes
I have had a Keurig for over ten years, so when my K Supreme stopped working I was sad and disappointed. I called the 800 number to see how to proceed and was pleasantly surprised with friendly, prompt service. I was able to email my information and had a new coffeemaker in less than two weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com