Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Meldh55
Verified Purchase:Yes
I purchased less than a year ago and it stopped working after doing a descale. Called customer service and they replaced it right away which was awesome but I don’t think it should have broken in less than a year.
Written by a customer while visiting keurig.com
Posted by: DPMID
Verified Purchase:Yes
We love the large reservoir and speed in heating water however…
Ours quit working in about 90 days. It was under warranty and we received a new one but that took a while. We will see how this one does.
Ours quit working in about 90 days. It was under warranty and we received a new one but that took a while. We will see how this one does.
Written by a customer while visiting keurig.com
Posted by: Warranty 1
Verified Purchase:Yes
Our 5 month old Keurig stopped working and our call into CS got a replacement Keurig in a timely manner
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: M H K
Verified Purchase:Yes
Outstanding customer service 24 7 very prompt and took care of an issue straight away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deuard
Verified Purchase:Yes
Several coffee temperature settings, multiple outlets in Kay cup for stronger coffee and large water capacity.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
THE WORST!!!
on February 17, 2022
Posted by: Spree
BUYER BEWARE!!! This is the worst single-serve coffee maker we ever had!!! We had three of these mal-perfomed on us in one year!! I don't understand why they kept breaking down as we maintained them as the instructions stated. When they were working it made a decent cup of coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 21, 2022
We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Ran1
Verified Purchase:Yes
Happy with my replacement, so far no problems. Hoping it will not have to be replaced with a another one
Written by a customer while visiting keurig.com
Posted by: B Farb
Verified Purchase:Yes
I had a problem with a 3 month old Keurig K-Supreme Plus Coffeemaker that I wasn't able to fix after following instructions online, so I called. I was asked questions and helped through additional steps to test the coffeemaker's issue, which wasn't resolved. Keurig technician said the coffeemaker would have to be replaced. A new one came the next day! Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com