We bought our first Keurig. It did stop brewing. I called. We received a replacement, within a week. Keurig stands behind it product. Very Happy and Satisfied.
I have so enjoyed the new features on the K-Supreme Plus Single Serve coffee maker as I am a Widow & want to enjoy fresh full-body, hot coffee. This was my third Keurig & I upgraded from my working coffee maker to get the new features. Was so disappointed when it failed but thrilled to have it replaced by the company.
There’s nothing better then a hot cup of coffee first thing in the morning to get the brain and body going! Select a k cup, pop it in, push a button, and you have a hot cup full in a minute. NO PREHEATING! I LOVE IT❤️
Brought the first coffee maker about three (3) months ago and it was replaced via UPS in three (3) days since the descaling light did not go off after running the descaling process. I noticed that the box containing the replacement unit was labeled "NEW' and it also displayed "ENJOY" after brewing excellent coffee. It appears that the coffee maker was reprogrammed.