Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
CUSTOMER SERVICE WAS OUTSTANDING!
on December 26, 2021
Posted by: HOKY42
Verified Purchase:Yes
IRECENTLY HAD A K SUPREME PLUS THAT STOPPED WORKING. I CALLED KEURIG AND MY CALL WAS ANSWERED BY A LIVE PERON THAT SPOKE PERFECT ENGLISH! I WAS REFERRED TO ONE OF THEIR SPECIALISTS WHO HAD ME DO A NUMBER OF THINGS AND THEY DETERMINED THAT SINCE STILL UNDER WARRANTY THEY WOULD REPLACE IT. I RECEIVED THE RPLACEMENT VERY PROMPTLY AND IT IS WORKING PERFECTLY!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Snug fitting coffee maker with style.
on December 27, 2021
Posted by: DawnC
Verified Purchase:Yes
I bought one 5 months ago and stopped working. I contacted the company and replaced it quickly. I’m a customer for life!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service!
on December 27, 2021
Posted by: Nancy1010
Verified Purchase:Yes
Great features as choosing brew temperature and cup size. My first machine broke while I was descaling and Keurig replaced my machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Keurig Plus Warranty Replacement
on December 27, 2021
Posted by: LKat
Verified Purchase:Yes
My new Keurig was 2 months old and the descale light came on. When going thru the descale process, the machine turned off and would not restart. I spoke with a Keurig rep, went thru trouble shooting process and a replacement was sent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic Customer Service
on December 27, 2021
Posted by: Troll_bridge75
Verified Purchase:Yes
I bought this model Kurig at the end of December, 2020. (And gave my old one away.) A few months ago I began having issues with it; then a month ago, more serious issues came up that made it difficult to brew a cup of coffee without many retries. I called customer service, explained the situation, and they immediately replaced it. Thank you, Kurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good Company
on December 27, 2021
Posted by: grdeb
Verified Purchase:Yes
We purchased a K-Supreme Plus Single Serve Keurig and after 13 months it stopped working. I called Keurig and even though it was past the 12 month warranty, Keurig sent us a replacement coffee maker. This is a good company that stands behind their product. Be sure to register your product after purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on December 27, 2021
Posted by: Leslie12345678Merry
Verified Purchase:Yes
We had our Keurig Supreme Plus for just over a year when it quit. It would not even turn on. I called Keurig, and they sent us a brand new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Extremely fast shipping
on December 27, 2021
Posted by: dang2
Verified Purchase:Yes
The new works perfectly and the warranty process was straight forward.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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