Gift to be about one month before stopped working by power button not coming on. Activation of warranty was pain free and reoresentative was pleasant and helpful. Love my keurig, so glad everything was so seamless. Thankyou keurig.
Our Keurig machine just stopped working. We called and explained this with a representative. We sent a copy of proof of purchase and to our surprise they sent us a brand new replacement. Thank you Keurig. You’ve gained a loyal customer
Bought my new K-Supreme about 2 months ago. Loved it. New features were a real treat!! However, had a problem with a "descale" message that wouldn't go away even after following instructions to descale. Had to call Keurig Customer Service. After some explaining, the young man said my Keurig would be replaced at no charge. AND I received it the next day!!! Kudos to a company that respects their reputation and their customer!!
This Keurig Supreme is ok. The extra brewing stuff isn’t really anything worthwhile to me and it splashes so I need to clean after each cup. My old discontinued one was way better.
Well...Stuff Happens when you least expect it. We bought our K-Supreme Plus A year ago for the holidays. One year and a week later, it decided to not operate any longer and instead take off for the holidays. Knowing I was just past the warranty and needing a quick solution, I called to see if they would still honor the warranty and as luck would have it, they gave me a replacement. That is a great company! Many thanks for saving the holidays. We are back with our delicious coffee again.