This the 2nd machine I've had in six months and both just stopped working. I liked it when it worked but not worth the trouble buying and then having to go to all the trouble or getting a new one. Now I just want a refund. I have an older unite (not the same model) that I'm now using and has worked well over 5-6 years.
Makes a great cup of coffee and it has a large wat
on February 20, 2022
Posted by: Leo 30
Verified Purchase:Yes
This is a replacement of my old one under warranty and I love this coffee maker because it has a large reservoir for water and makes a good cup of coffee.
After 3 months I was descaling and the K Supreme stopped working. Customer support was great with replacing without any hassle. Hoping this one works. Also, it will trigger the breaker often. The old model on the same outlet did not do that. I love the function of the machine and will continue to use it.
We loved our Keurig K Supreme Plus. When it failed working, I contacted Keurig. The customer service rep asked me several questions, walked me through a troubleshooting protocol and determined a replacement may be in order. I had my replacement within 48 hours! That's what I call expedient!