Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Customer Support
on December 25, 2021
Posted by: Beaver tooth
Verified Purchase:Yes
They where great . It did not work after 6 months . They sent us a new one ; no questions asked . That’s service !!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Makes very good coffee as experienced.
on December 25, 2021
Posted by: CofL
Verified Purchase:Yes
Brought the first coffee maker about three (3) months ago and it was replaced via UPS in three (3) days since the descaling light did not go off after running the descaling process. I noticed that the box containing the replacement unit was labeled "NEW' and it also displayed "ENJOY" after brewing excellent coffee. It appears that the coffee maker was reprogrammed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love
on December 25, 2021
Posted by: SeaMist57
Verified Purchase:Yes
Thank you for making good product that I enjoy everyday
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great features
on December 26, 2021
Posted by: Jbs007
Verified Purchase:Yes
I’ve been very happy with product. I like the programming feature and the instant on. No need to set times for turning off and on. The handle on the water container is an added plus
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Won't reset after descale
on December 26, 2021
Posted by: made it work
Verified Purchase:Yes
Keurig replaced my 3-month-old supreme single serve because it would not reset after descaling. Very annoying but was replaced at no expense to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K-Supreme Plus warrantee replacement.
on December 26, 2021
Posted by: DBall
Verified Purchase:Yes
I had to get in touch with Keurig on my coffee makers warranty. The Customer Service was very professional and courteous. The young lady handled my situation with ease and after a few easy steps my new coffee maker was on its way to me. Thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Good features but some issues.
on December 26, 2021
Posted by: CathyNG
Verified Purchase:Yes
This is a replacement to my first purchase which malfunctioned after descaling. The coffee tastes good but the machine splatters all over the counter after making a cup. There are also small pieces of coffee grinds in the cup if you make a cup of hot water. I still have to wait and see what happens after descaling for the first time. I can say at this point that I am not thrilled with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on December 26, 2021
Posted by: Chrisms
Verified Purchase:Yes
We had our coffee maker for a short period of time & after descaling for some reason it just stopped working. I called the company & I had a replacement right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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