Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: herv
Verified Purchase:Yes
I had my first K-Supreme Plus for about 14 months and it stopped working, I called Keurig customer service and they were great to deal with and replaced the coffee maker right away. I have owned different Keurig coffee makers for over 7 years now and most certainly would recommend one, great coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bonchi
Verified Purchase:Yes
My replacement works great! Excellent coffee! Kerigu stands behind their products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Customer service was great but the unit is horribl
on February 27, 2022
Posted by: Quality failure
Verified Purchase:Yes
I bought a supreme plus and thought something was wrong because it was extremely slow to brew with just a very small stream that came out. Customer service was great and sent out a new unit. Unfortunately the unit is exactly the same. Would not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sar2022
Verified Purchase:Yes
Wonderful machine, excellent customer service, quick replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ben427
Verified Purchase:Yes
With the exception of my first contact with Keurig the second person I talked with did an "excellent" job of handling the replacement. To date, this replacement is working very good and we certainly hope that this performance will continue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suckered
Verified Purchase:Yes
What good is a warranty if the maker is unreliable out of the box. Try to actually identifying the failure, instead of throwing another replacement over the counter! Every time your machine fails, I have to wait 3 to 5 days before another cup of coffee. My 20 yr old Mr coffee 12 cup was still working. The coffee isn't any better just unreliable. This needs to stop!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pingpong
Verified Purchase:Yes
It works great! The customer service was good. I may buy a different one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cvl2701
Verified Purchase:Yes
Called when my brewer stop working. Replaced within days under warranty. Thanks for the great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com