Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Thirsty Sad
Verified Purchase:Yes
Machine stopped working in first 30 days. I've followed the cleaning instructions and it keeps getting clogged. I'm super frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JerrySrq
Verified Purchase:Yes
Really like the new model. Using same pod as before in old model and tastes fresher and hotter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We are thrilled to hear that you are enjoying your new K-Supreme Plus coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing trchnology,easy to use & helps the planet!
on July 20, 2020
Posted by: Kate22
Loveee the programmable settings, the different temperature options, the different strength options, the over ice option, the 5 different sizes options, the easy to fill water tank with a handle! The water tank in my oldddd Keurig I had years ago was so hard and awkward to take out and refill with water.
I love the design and that it even came with a water filter!! No more buying expensive water filters or buying pricey alkaline water which I was purchasing to use in my old fashioned coffee maker!
There is nothing I would change and that's a first! Well done!
There is nothing I would change and that's a first! Well done!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 23, 2020
We just love hearing that you're enjoying your K-Supreme Plus! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing taste coffee on this modern design Keurig.
on July 21, 2020
Posted by: Yane
When I was first told I was going to receive a Keurig “K-Supreme Plus” to test out, I was skeptical. I already had their top of the line coffee maker and I was extremely happy with it. I said to myself, what can they do to better their great product? It’s apparent they believe in “Everything can be improved”. Here’s what I see and how I feel about this product.
Style (A+)
The style has a modern/tech look to it. The water reservoir has a handle. This is a great benefit!!! You now have a grip instead of having to hold it with 2 hands when filling it with water.
The style has a modern/tech look to it. The water reservoir has a handle. This is a great benefit!!! You now have a grip instead of having to hold it with 2 hands when filling it with water.
Taste (A+)
Having had several Keurig in the past 8 - 10 years, the richness and flavor of the coffee is amazing. I tried the same coffee on both of my machines and the new one has a better taste. I also noticed there re 5 holes on top of the cup instead of just 1. I believe the better taste comes from having more water flow thru the cusp.
Having had several Keurig in the past 8 - 10 years, the richness and flavor of the coffee is amazing. I tried the same coffee on both of my machines and the new one has a better taste. I also noticed there re 5 holes on top of the cup instead of just 1. I believe the better taste comes from having more water flow thru the cusp.
Technology (A+)
Just when you think it can’t get better, you have the ability to:
1.Set coffee strength, water temperature and you can select 5 cup sizes
2.3 Presets – You can customize water temperature, size and coffee darkness
The buttons light up in a very nice tone which makes it easy on the eye. The labels are big enough to see even if you have not woken up completely and you want to make coffee.
Just when you think it can’t get better, you have the ability to:
1.Set coffee strength, water temperature and you can select 5 cup sizes
2.3 Presets – You can customize water temperature, size and coffee darkness
The buttons light up in a very nice tone which makes it easy on the eye. The labels are big enough to see even if you have not woken up completely and you want to make coffee.
My only negative is, I use a travel mug to commute in the mornings to work. Since my mug is higher than 6 ½ inches, it will not fit so I have to use another cup and the pour it into my Travel mug. Even that is not enough to reduce the A+ rating I give this new Keurig.
A suggestion would be to have the water container on the right side instead. It would look better that way in my kitchen. I know everyone’s kitchen is not the same. That’s me being very picky. It is really AMAZING!
I received this product complimentary for testing purposes however, rest assured this review is 100% honest.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 27, 2020
Hi Yane, thank you for your detailed review and feedback of the K-Supreme Plus coffee maker. Have you tried removing the drip tray to fit your travel mug. It fits a travel mug 7.0” tall with drip tray removed. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Wowzers, the temp and strength settings!!!
on July 22, 2020
Posted by: Anonymous
Wow, all I can say is I’m a very avid coffee drinker, however I’m not big on extremely hot coffee so the temperature settings are amazing! The simple fact that I could put it on the lowest setting and still drink the coffee immediately after it was done is a godsend. The strength settings is also pretty amazing in the morning I did it with extra coffee strength to wake me up and in the afternoon I had a low strength coffee which was amazing! Wow all around for this product. If I hadn’t received it as a complementary gift in order to review it I would most definitely buy it! Well worth the money!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 27, 2020
Thank you for reviewing your K-Supreme Plus coffee maker! We love that you are enjoying the adjustable strength and temperature settings!
Written by a customer while visiting keurig.com
Customer Rating
5
Best cup in a long time
on August 12, 2020
Posted by: Bruce58
I just bought this brewer and drank my first cups this morning. I am impressed, best strength control, and heat control in all my Keurig time, about 10 yrs. I enjoy a bold full body coffee and drinking the Sumatra reserve at the strongest level is a gift to me. Adds to the boldness without bitterness.
I do recommend this brewer as your time comes.
I do recommend this brewer as your time comes.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 13, 2020
Hi Bruce. We just love hearing that you're enjoying your K-Supreme Plus! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
5
Five stars!
on September 1, 2020
Posted by: Melissa12345
I’m a coffee enthusiast and am very particular about my morning cup. Influenster sent me the K-Supreme Plus for review and I’m definitely a convert. I used to use a Keurig years ago, but this one is an upgrade. You can obviously use k-cups from a variety of different brands and being able to save your person settings is nice. Compared to my last Keurig, the coffee from my new K-Supreme seems to taste richer and is more flavorful. It also doesn’t hurt that it looks chic on the countertop and isn’t an eyesore. A winner for me!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 2, 2020
We’re so glad to hear that you’re enjoying your new K-Supreme Plus! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Coffee comes out diluted
on September 3, 2020
Posted by: Jmon
Beautiful machine and added features. But it drips so slow and the coffee comes out diluted.I don’t know if the product sent to me is defective or it’s just the way this model is. I’m disappointed as I was very pleased with my old Keurig that I used for 8 years. I’ll be returning it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 3, 2020
We're sorry to hear that your coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com