Love my coffee pot, but unfortunately they have had to replace this pot 3 times. Every 3-4 months it quits working. They just replaced it again, so I am hopeful they fixed the issue that was causing it to quit working. They have been excellent to stand behind their product, so I definitely recommend Keurig brand! The customer service has been superior, just an inconvenience to not be able to make coffee for a few days til the replacement comes.
I had my Keurig for under a year and love it but, it started to not work right. I called the company and they took me through some steps to try and fix it. That didn't work so they sent me a new one. Thank you Keurig people.
We've been using Keurig products for years but this K Supreme Plus hasn't been too kind to us. The first unit we purchased failed after two months. Support was very helpful and sent us a replacement unit. The replacement unit has now failed less than two weeks later. Support will be sending another replacement unit. Hopefully the third time will be the charm.
I hate cleaning filters coffeegrinds and every thing else that comes to making a good cup of coffee. My K-Supreme is the best thing since sliced bread.