Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Pleased
on March 2, 2022
Posted by: Bikercj
This is the most versatile brewer I've seen to date.
The things Ilike best about this are:
Temp programmable, very hot/medium/not too hot (my wording).
Strength 3 levels as opposed to two.
Extra size options 4 oz - 12 oz for the perfect fill of your favorite mug.
Three saved settings for 3 people's favorite brew.
Temp programmable, very hot/medium/not too hot (my wording).
Strength 3 levels as opposed to two.
Extra size options 4 oz - 12 oz for the perfect fill of your favorite mug.
Three saved settings for 3 people's favorite brew.
An example of my favorite brew: I selected very hot, strong, 8 oz and programmed it into person 3 (less likely that some joker will accidentally reset it) I press my button, press the brew button, open and close the top without removing the pod, and repeat. This fills my big mug with enough room to add my hot chocolate mix and creamer. The perfect cup every time without having to think it through before consuming said coffee.
What I didn't like: It failed about 8-10 months in.
Remedy: Keurig sent me a replacement brewer because they stand by their product and value their name and their customers.
Remedy: Keurig sent me a replacement brewer because they stand by their product and value their name and their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: randy67
Verified Purchase:Yes
Got this as a warranty replacement. We love this coffee maker and use it every day. Like the features of strength and size for each cup we brew and that it takes less counter space than our old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: markie
Verified Purchase:Yes
no one can say that Keurig does not stand behind its products.
they saw there was a problem and took care of it right away.
I could not have been happier
they saw there was a problem and took care of it right away.
I could not have been happier
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GP Jr
Verified Purchase:Yes
Purchased the Keurig Supreme Plus around 6 months ago and had a problem. Customer service diagnosed the issue and sent a replacement. Fantastic warranty and I would recommend highly to purchase this great coffee maker and it has fabulous options for brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Like the personalized features
on March 2, 2022
Posted by: Larnan
I just received it and it works better than the old one. Better coffee and we can preset to both of our tastes in the house
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We're delighted to hear that you both enjoy your coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Not willing to give out i
Verified Purchase:Yes
I bought this machine a year ago and it just died... Keurig actually no questions ask sent me out a replacement and it arrived two days later! That is such customer service. I will be a loyal customer forever more!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Harley guy
Verified Purchase:Yes
This my third K- Supreme. Two fail in less than a year. The electronics failed in both coffee makers.
They were under warranty, but a huge inconvenience.
They were under warranty, but a huge inconvenience.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Can not get a return label. I’ve made 4 requests
on March 1, 2022
Posted by: DeaconQ
Verified Purchase:Yes
I need to return our broken Keurig as we have received the replacement. The email we received did not have prepaid return label.
I have follows up 4 times
I have follows up 4 times
I would recommend this to a friend!
Written by a customer while visiting keurig.com