I called the Keurig company because the warning to descale wouldn't go away. They said I needed the receipt but hadn't saved it. Then they sent me an email several months later telling me that they would send me a new one. It arrived in 2 weeks.
Bought this to satisfy my coffee habit at our business. We have had several Keurig's over the years and the typical large coffee pot. Between the temperature settings, size options and the 5 needle injection - it is making the most of my pods. I like using my own coffee in the filter pod.
Size wise - it fits on the corner of my desk nicely. The stainless wrap with the black plastic is nice looking and fits into the office decor.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2022
We are happy to hear you are enjoying our new MultiStream technology in the K-Supreme Plus Coffee Maker. Thanks for brewing the love!
I received my coffee maker for Christmas 13 months ago. When I called due to it leaking , I was told that the warranty was for 1 year. However, even though it was 1 month past the warranty date they would replace it! I was surprised but very happy.
We had purchased our coffee maker but it stopped making the correct number of cups. We were still under warranty. We received outstanding service from Keurig’s Customer Service. We received a brand new coffeemaker within 2 weeks. Thank you Keurig.
This is my third Keurig coffee maker and my favorite model. The other 2 still work and I use them from time to time. This K cup supreme plus is just simpler and easy to clean. Love making my French roast with it every morning.