We purchased this model last summer and it quit working after about 8 months, Keurig replaced it at no cost and we received the new one in about 4-5 days! Excellent service! Before buying we had an older Keurig model which lasted over 10 years. It was still working when we moved to another state but decided we would find a more compact model.
This has been my favorite Keurig Coffee Maker. It doesn’t take up too much counter space, it isn’t heavy and it isn’t water logged. You can program up to 3 peoples preferences and it isn’t as ugly as the older models.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 10, 2022
We are thrilled to hear that you are loving your K-Supreme Plus coffee maker! Happy brewing!
I had to search for original receipt before they would send a new replacement. I hope this one last more than three months. Just beware to have you original receipt in hand. I don't know why you have to register if they don't replace w/o receipt.
This K-Supreme Plus is a warranty replacement for one I purchased in mid-2021. The K-Supreme Plus is a wonderful improvement over earlier versions of the Keurig single-serve machines I've had. The reason for the warranty replacement was because something went dreadfully wrong when I was descaling the first one. I called Keurig Service and, after answering a few questions and trying a few different things, the service rep concluded that the old one was dead and said they would send me a replacement. They processed this warranty claim very quickly and I had a new machine less than a week later. Thank you Keurig!