Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great service
on December 2, 2021
Posted by: Terry51
Verified Purchase:Yes
I love this coffee brewer and was disappointed when it stopped brewing. I was pleased that it was still under warranty and had no hassle whatsoever with customer service. I had the replacement within 3 days. I will always recommend Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I great features
on December 2, 2021
Posted by: Irene40
Verified Purchase:Yes
Received as a gift. Best gift I have ever gotten. I love it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Outstanding customer service
on December 3, 2021
Posted by: Frankie3100
Verified Purchase:Yes
I love this coffee maker. I purchased one last year and 5 days before the warranty ran out it stopped working. I called Keurig, let them know, and 4 days later a brand new coffee maker arrived. Very very happy with this experience and happy with Keurig’s customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Disappointed after 3
on December 3, 2021
Posted by: TTVA
We are on our 3rd Keurig and giving up. Everything starts out great, love the design and features but there is a function defect. After a few months the amount of coffees that brews starts to decrease. We descale and follow the directions but we get less coffee the longer we use it. There’s a flaw somewhere which is a shame because it was the perfect fit in our small kitchen.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer support/product
on December 3, 2021
Posted by: NaniKeurig
Verified Purchase:Yes
I’m very impressed with your customer support for troubleshooting and replacement of my coffee machine.
Excellent product.
I’m on my 3rd generation machine and like it a lot for good coffee with very quick startup and dispensing time, which is almost instantaneous.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Poor quality product
on December 3, 2021
Posted by: Turtleshell
Verified Purchase:Yes
Bought this product 4 months ago and it failed I have had another kurig fail too in the past the quality just ain't there for what you pay
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Really disappointed
on December 3, 2021
Posted by: Nonameneeded
Verified Purchase:Yes
If I could give the coffee maker no stars I would. Had it less then 6 months an the lights stop working . Could not to make coffee. It also started to have a burning smell. This was a give from family they were so embarrassed.
They did send me a new one but we have not used it yet.the 1st one we had lasted 12 years . It finally broke . That the reason we needed a new one
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Customer Service help was great
on December 3, 2021
Posted by: DJCardoza
Verified Purchase:Yes
I love the coffee brewer. Always have had Keurig machines since kcups started and love the products. Needed a replacement that was under warranty and customer service was excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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