We bought our Keurig back in July and it worked great. Then one day it just would not turn on. We contacted Keurig, explained the issue, sent in the information they requested and had a replacement Keurig within days. It was so good to see a company stand behind their product.
instant hot coffee, great flavor, you can fine tune to your preferences, no unwanted grounds floating about, good warranty service if you do have a problem, I enjoyed a Keurig classic for more than 10 years before I up graded
I got my K Supreme plus coffee make as a replacement under warranty. Which was a great experience by the way, customer support was so helpful. I love my coffee maker, I makes the best tasting coffee ever.
My other machine broke. It was less than 1 year old. With no questions asked, Keurig made sure I am a lifetime customer. They sent me a new replacement coffee maker. Then followed up to make sure I am happy. This is my third coffee maker I have purchased from them. I am a happy customer!