Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Warranty Replacement
on November 16, 2021
Posted by: Ed in Alabama
Verified Purchase:Yes
We bought this unit after our last K-Cup coffee maker stopped working. The K-Supreme Plus was a great coffee maker slowing for use to customize our morning coffees. However, we had an issue when the unit smelled like the wiring was burning. A call to KEURIG and after explaining the issue we were having a return and replacement were authorized. The rep advised it could take several weeks to obtain a new replacement due to none being in stock a this time. As we were told, we received the replacement unit after a waiting several weeks.
KEURIG is a great coffee maker and has a support program that is as good as their product. We enjoy the taste of the coffee made by our K-Supreme Plus that we bought a second unit while waiting for the replacement unit to arrive.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Helpful features
on November 16, 2021
Posted by: kaykay27
Verified Purchase:Yes
I got a replacement for the original K-supreme plus which was faulty and this one is good. The feature that my old one had and this doesn't is the auto on & off but this machine heats up quickly and starts the coffee so it isn't that big a deal. I also like that it is a smaller footprint than my older machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
great updates.
on November 16, 2021
Posted by: cookie47
Verified Purchase:Yes
This was a warranty replacement. I can only rate it as 4 stars because I have not had to descale it yet .I have had 3 previous machines that all quit working after the first descaling. Don't know what the problem was. I have a 12 year old Keurig that works perfectly. I wanted to update for the improved features It's working fine now. Hope I get through the first descaling. So far I'm very pleased and love this machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic Customer Service & Products!
on November 17, 2021
Posted by: Alaska49
Verified Purchase:Yes
I have owned several Keurigs over the years and love the products and the ease and quality of the Keurigs. I was extremely happy with the customer service I received when my K-Supreme Plus had an issue showing add water when the unit was full. Keurig was very fast to replace my defective unit under warranty and quickly shipped a replacement. Could be happier with my Keurigs and the great company that stands behind their great products. Thank you Keurig for making my mornings great with your quality products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Takes up little room
on November 17, 2021
Posted by: Yankeebeau
Verified Purchase:Yes
Terrific coffee maker brews excellent coffee this was a replacement for our older Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great for 2 people
on November 17, 2021
Posted by: Wanda21
Verified Purchase:Yes
This is my third one I have had for my home and I actually have a fourth one that I carry with us on vacation. I am very happy with the product perfect for me and my husband who only drink 1 cup of coffee daily.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
K-Supreme Plus
on November 17, 2021
Posted by: 68 El Camino Man
Verified Purchase:Yes
When I first bought this coffee maker I was happy with it till it broke ! Good News is Keurig sent me a new coffee maker bad news then it broke ! They sent me a 3rd K-Supreme Plus just started using this on last week I really hope this one works longer then 2 weeks !
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Don't Recommend
on November 17, 2021
Posted by: Fasttwo
Verified Purchase:Yes
I have had 2 Keurig machines and the First one lasted 1 year and the most expensive Keurig machine lasted 8 months. I use drinking water from the jugs that is already to go. I really don't know what else to do. I got my replacement fairly quickly but still would like to know why they don't last very long than a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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