Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Micturate
Verified Purchase:Yes
Replacement, first one died after about 2 months. So 5 star + 0 star = 5; average = 5/2 = 2.5 round up to 3.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Replacement unit came with nothing like original
on November 15, 2021
Posted by: Ken Harrow
Verified Purchase:Yes
When I bought this it came with a sample pack and I was expecting one with the replacement since I didn't have coffee even though I was without a coffee machine for over a week. The least they could do Is throw you a small sample pack for their mistake.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Winddancer63
Verified Purchase:Yes
We bought this last year in April. We begin to have some issues with it. But we had purchased tbe warranty. They worked with us and replaced it with a brand new one. We absolutely love this machine. It has 3 settings for different brew types, Strength, heating and 4 different settings on size of cup. Its simple and we can change the settings easily. It also lets us know wben its time to clean it and replace the main filter for the water. 100% recommend this one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dhowey57
Verified Purchase:Yes
I bought this a year ago and was so sad that it quit on me. But thanks to the Keurig company it was replaced. I’m so happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jaxboy 7535
Verified Purchase:Yes
I received this K-Supreme Plus Single Serve Coffee Maker as a birthday present, and in malfunctioned. I called Keurig to get a replacement. They asked me the specifics about the problem I had with it. I told thm, They asked for proof of purchase and proof of ownership. I sent in the 2 pictures, and in a few days, I had my replacement coffee maker. You can't get any easier than that! The new one works great! I am a happy camper!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nickie2
Verified Purchase:Yes
After a couple of months scaling issues appeared that could not be fixed, so Kuerig sent a new K Supreme Plus coffee maker-great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: N2425
Verified Purchase:Yes
My coffee maker wouldn’t turn on. Since it was within the one year warranty I contacted Keurig and they sent a new coffee maker. I am very pleased and am again enjoying my morning coffee. This is my third Keurig and I like it the best easy to use with the personal settings and takes less space on the counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Oberonbeast
Verified Purchase:Yes
I bought one of these six months ago and am very pleased with the ease of use and quality of taste this item offers. The physical build quality is very nice as well. The only reason I cannot give five stars is that it completely failed after three months when doing the descale process. Researching on the forums I found this happens quite frequently. I contacted Keurig once by phone and twice via support on their website with no response. After three months I finally received a call and they sent me a new coffee maker. So although the delay in response was aggravating, the resolution was positive. There seems to be a serious design flaw that causes failure from the descale process. Possibly processing 8 cups for the rinse cycle in rapid succession generates too much heat. I will try introducing cool down processes into the descale process and see if this one holds up better. A faster response time from support would have alleviated most of my displeasure.
I would recommend this to a friend!
Written by a customer while visiting keurig.com